Meeting the challenges of delivering a 21st-century curriculum and a world-class quality education ultimately depends on the willingness of the staff on the ground to give 100% effort to their jobs. Although many people in schools work very hard, some staff members are way down on the scale with regard to performance. All too often, a significant…

This publication highlights the role of the tutor (a person providing on-the-job training to new hires and persons moving into new jobs while still functioning in the same or a similar job, rather than being a full-time trainer) in industry through a comparative study of these four European countries: Austria, France, Germany, and Spain. Following…

Hoechst Celanese, one of the world's largest pharmaceutical and chemical companies, used an Innovation Model as a framework for integrating the technology, business, and human factors needed to solve problems and create business successes. The model involved three elements (expertise, skills, and motivation). An experiential course in principles…

A persistent concern of those involved with planning, delivering, and evaluating training as well as of managers is whether training "works." Addressing that question, this paper proposes that training must be integrated into other aspects of the organization if it is to achieve lasting results. In other words, training must be viewed within its…

This handbook, developed by the National Alliance of Business, is designed as a tool for Private Industry Councils (PICs) in providing a framework for planning a program of Employment Generating Services (EGS) for disadvantaged workers. Based on the experiences of many PICs, a six-step EGS-program-planning process that includes assessing needs,…

These three papers were presented at a symposium on evaluation issues on human resource development (HRD) moderated by Hallie Preskill at the 1996 conference of the Academy of Human Resource Development. "Designing an Effective 360-Degree Appraisal Feedback Process" (David Antonioni) presents a conceptual model for a 360-degree appraisal feedback…

These three papers were presented at a symposium on high-involvement work teams moderated by Michael Leimbach at the 1996 conference of the Academy of Human Resource Development. "Beyond Training to the New Learning Environment: Workers on the High-Involvement Frontline" (Joseph Anthony Ilacqua, Carol Ann Zulauf) shows the link between…

These two papers were presented at a symposium on instructional technology in human resource development (HRD) moderated by Mark Lewis at the 1996 conference of the Academy of Human Resource Development. "An Analysis of the Instructional Technology Competencies Required by HRD Practitioners and Sources of Competency Development" (Julie…

These three papers were presented at a symposium on orchestrating work and learning in human resource development (HRD) moderated by Susan Lynham at the 1996 conference of the Academy of Human Resource Development. "Team Learning: Processes, Interventions and Assessment" (Laurel S. Jeris et al.) explores team learning processes, paying…

A study examined challenges associated with investigating the role and occupational identity of learning practitioners who operate within the organizational as opposed to the educational institution context. These challenges include the following: (1) naming this group of organizational practitioners; (2) distribution of learning responsibilities;…