For the last 15 years, the author's firm has been helping organizations become healthier and maximize their human potential by using the model outlined in his latest book, "The Advantage," which is the culmination of his previous books and models. Schools and school districts have embraced the model and enjoyed the competitive advantage…

Human competence is a vital element for any organization that expects to survive and then thrive. Developing individual performance ability is necessary but not sufficient because trained people alone will not make an organization successful. We must determine what people should deliver and why it should be delivered in order to add measurable…

How can action learning be used as part of an overall approach to changing the culture of an organisation? This article describes some of the work being done by managers in South Cambridgeshire district to build a more empowered and engaged organisation following the appointment of a new chief executive tasked with raising standards in an…

Professionals in higher education face many challenges. Chief among them are increasing leadership and organizational effectiveness. A variety of approaches can be used to build competencies to increase leadership that results in organizational effectiveness. For the purposes of this article, leadership is "the capacity to influence others by…

The challenge for leaders today is to create and develop the capability of their organization. Leaders must perceive and manage their organization as a dynamic, open system where learning is the core competence underlying innovation, growth, and sustainability. Creating a culture of learning is the first work of leadership. This article presents a…

The purpose of this article is to present a specific approach to the practice of action research "in complex organisations". Clearly, there are many approaches to the challenge of doing action research in organisations; approaches that are, and also must be, quite context dependent and specific. But my purpose is neither to give an…

Universities are engines of the knowledge-based economy, both as sites of knowledge production and exploitation. Over the past two decades a "Third Mission" for universities has been articulated, alongside teaching and research; and this third mission is understood as commercial engagement. While growing literatures on the entrepreneurial…

Planning in Reverse is an innovative concept designed to make organizations more successful by altering the perspective utilized in the strategy process. What is needed for organizations to thrive in this new environment of change and uncertainty is a short-term approach for long-term viability. In this book, tools and concepts regarding Planning…

The state of higher education today is one of change and stasis. Economic vulnerability, globalization, technological innovation, and an increasingly competitive market underlie the need for change in higher education. At the same time, there are strong and stubborn forces at work supporting the status quo. Though daunting, institutions of higher…

This chapter features a recent conversation with Dr. Arnold J. Love, a long-time proponent of internal evaluation and one of the most cited internal evaluation authors. In 1983, Love edited the first issue of "New Directions for Program Evaluation" on the topic of internal evaluation. He is the author of the book "Internal…

Bruce Haynes ponders why "a self-appointed steering committee ..." produced a draft constitution for adoption at the first meeting in 1970. The author suspects that it had to do not only with the ideas of the people so appointed, but with the fact that Richard Peters spent several months at ANU in 1969 and, the author presumes, was…

One tradition within the complexity paradigm considers organisations as complex adaptive systems in which autonomous individuals interact, often in complex ways with difficult to predict, non-linear outcomes. Building upon this tradition, and more specifically following the complex systems leadership theory approach, we describe the ways in which…

In this article, the author shares his experience as a lecturer in Anna Hogg's Department at Sydney Teachers College, where he became involved at the very beginning of Bill Andersen's and Anna's (and Les Brown's) efforts to form what was to become Philosophy of Education Society of Australasia (PESA). The author provides a brief overview of PESA…

This author's interest in philosophy derived from a passion for mathematics that developed in middle high school, which he attended in Sydney. In this article, he provides a self-portrait of his intellectual life and his involvement with the Philosophy of Education Society of Australasia (PESA). He states that despite the research demands of his…

Effective, efficient, and sustainable ID/DD organizations: are they possible in today's world of dwindling resources and mounting demands for more and better services? Yes--with the practical tools and strategies in this lifeline for ID/DD leaders. Developed by two of the most trusted authorities in the disability field, this innovative business…