Exposing American K-12 students to science, technology, engineering, and math (STEM) content is a national initiative. Game Design Through Mentoring and Collaboration targets students from underserved communities and uses their interest in video games as a way to introduce science, technology, engineering, and math topics. This article describes a…

Since launching its first website in 1997, the Arapahoe Library District (ALD) has constantly looked at ways to review and renew this vital tool for patrons. This article focuses on the process of redesigning the ALD website--the steps taken and decisions made in order to create a site that incorporates interactive elements and patron input and…

Debates in forums such as "Educational Technology" and the National Academies of Science (National Research Council, 2011) emphasize the promise (and indeed recent successes) of digital game-based learning programs, but also the need for research-driven approaches that carefully delineate learning goals. This article introduces one such…

Ever since the first customer relationship management (CRM) tools found their way onto North American campuses around 2002, higher education administrators have cringed at the mention of the word "customer," preferring to substitute "constituent" for the more sales-driven term. Yet, with competition for qualified candidates…

In October 2009, California Digital Library (CDL), where the author serves as manager of strategic and project planning, jumped into the world of social networking by joining Twitter. From Twitter, the CDL staff publish the content of their monthly newsletter, "CDLINFO News," and also additional content created by CDL programs and…

This article demonstrates how Facebook, a popular social networking Web site, provides libraries with the opportunity to develop an outreach presence and information portal within an online community. While much of the recent literature examines Facebook and defines its potential use within libraries, this article focuses on the use of Facebook's…

This article deals with the Virtual Learning System (VLS) (http://eservices.nysed.gov/vls/) which has been developed by New York State's State Education Department. This article describes VLS and discusses advantages to teachers, students, parents and the general public. VLS is designed to encourage use of the Internet as a teaching tool and to…

Provides an overview and evaluation of an Illinois public library project that gave large-group workshops about the Internet and Web page construction, and encouraged intergenerational programming, new library users, and cooperation between adolescents and veterans. Provides the Web address for "Vets on the Net," a Web site for veterans.…

One of the first steps in strategic planning is assessing the current environment. Developing a clear understanding of the College of Education's technology initiatives and outreach programs therefore became a priority when the author came on board in February, 2002. As Director of Outreach and Technology for the College at the University of…