The 2012 MetLife Foundation-NASSP Breakthrough Schools are outstanding examples of how determined and focused leaders create and sustain school improvement. The schools are places of strategic decision making where dedicated adults demonstrate their conviction that every student can and will achieve. Each of the schools demonstrates the efficacy…

A common refrain among directors goes something like this: "I have to get that food order in now." "I have to meet with Mrs. Miller about her bill." "I have to meet with the pre-k teachers today." "I have to get those marketing packets out today." Is it any wonder that so many directors are stressed out and tired? Many people have a tendency to…

The data are clear: Unless the nation can find a better way to accelerate improvement in the quality of education and implement it in the next 10 years, this nation will lose its competitive edge against other nations and another generation of children will be lost. Eighty percent of Illinois high school graduates are not capable of doing the…

The conducivity process, a methodology for creating healthier workplaces by promoting conducive production, is illustrated through the use of the "conducivity game" developed in the NordNet Project in Sweden, which was an action research project to test a job redesign methodology. The project combined the "conducivity" hypotheses about a…

W. Edwards Deming introduced management principles that helped Japan become a world economic power. Virginia is attempting to adapt these techniques to education with a grant that provides training and support for school personnel in several school districts. Describes a quality management program at Christa McAuliffe Elementary School that has…

Principals must become new-age leaders dedicated to achieving a learning renaissance in the nation's schools. Like Sisyphus, principals often find themselves in the ultimate organization box, facing endless uphill struggles. Two exemplary Los Angeles practitioners have transformed their work places into egalitarian learning networks. A new…

Recently, the Petersburg (Virginia) Public Schools have moved away from a highly centralized organizational structure to a Total Quality Management system featuring shared decision making and school-based management practices. The district was guided by Deming's philosophy that all stakeholders should be involved in defining the level of products…

Total Quality Management (TQM) is being adopted by many governmental entities, including public school districts. A basic tenet of quality improvement is that the customer, not the organization, defines quality. Other tenets are that the organization must satisfy the customer in order to best the competition; and that the organization must change…

Total Quality Management is a value-based, information-driven management process through which the minds and talents of people at all levels are applied fully and creatively to the organization's continuous improvement. The total quality view allows educators to see with a student's eye, to understand what the school and the world look like to…

The school design process depends on open communication and the participation of various constituencies or customers. Today's architects use a variety of strategies to make sure they build the schools communities want. Describes approaches used by three architects. (MLF)

In response to that fact that, since 1991, almost 60% of students had received failing grades on midterm exams in a general psychology course, the instructor undertook a project to apply principles of total quality management (TQM) to identify the causes of poor achievement. Efforts ware made to help students discover their mistakes, and thus…

This book illustrates how one school, George Westinghouse Vocational and Technical High School (Brooklyn, New York), has been applying the techniques of total quality management (TQM) to achieve educational change. Following the foreword and introduction, chapter 1 describes TQM, Deming's 14 points, and the challenges of applying TQM to education.…

Explores the implementation of total quality management in the maintenance and operations department of an upstate New York school district. Four figures illustrate the problem-solving process. (MLF)

Tupelo (Mississippi) Superintendent Mike Walters eschewed his former "happy bureaucrat" role for a facilitative role allowing teachers to reinvent curriculum and instruction. Inspired by Deming's continuous-improvement precept and aided by a $3.5 million grant from the area's Fortune-500 business community, this superintendent finds…

At the American Association of School Administrators' 124th annual meeting in February 1992, participating superintendents pursued improving public schooling design to achieve the results that communities are increasingly demanding. After detailing obstacles to success, speakers laid out workable solutions involving total quality management,…