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Nordness, Amy S.; Beukelman, David R. – Topics in Language Disorders, 2017
Medical errors and poor patient care have been impacted by communication failures despite mandates for effective patient-provider communication (The Joint Commission, 2010). There are a high number of communication vulnerable individuals in medical situations due to new medical conditions, preexisting conditions, and language differences, to name…
Descriptors: Allied Health Personnel, Interpersonal Communication, Communication Strategies, Patients
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Langer, Menachem; Langer, Nieli – Educational Gerontology, 2009
The composition and needs of culturally diverse older populations should encourage hospitals to address the conflicting demands for access and delivery of ethnically sensitive services. Health communication that is patient-centered and provides culturally and linguistically appropriate care has the potential to reduce racial and ethnic health…
Descriptors: Hospitals, Health Services, Minority Groups, Older Adults
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Hovey, Toni; Cheswick, Claire – British Journal of Learning Disabilities, 2009
The NHS Plan, Department of Health (2000) made a commitment that patients should be able to receive copies of clinicians' letters about them as a right in order to improve communication and enable patients to participate in their care. In South Gloucestershire, the opinions of local service users with learning disabilities, their carers, and…
Descriptors: Communication Strategies, Mental Retardation, Opinions, Learning Disabilities