Institutional research (IR) is a multifaceted function, occurring at many levels and in many types of settings, addressing numerous audiences, and embracing an almost infinite array of topics. The IR community is well served by understanding the role that consultants play in the panoply of postsecondary education. With the growing complexity and…

Discusses the need to develop ways of measuring the cost effectiveness of investment in employee training. Examples of employees with various training needs and their possible impact on the organization are presented, the replacement of humans with machine intelligence is discussed, and the application of performance technology is suggested. (LRW)

A fact of administrative life is that chairs are evaluated on a periodic basis. This chapter addresses issues related to the performance evaluation of department chairs.

The work of internal verifiers (IVs) is integral to ensuring that the operation of vocational qualifications meets the local needs of learners and employers, while also maintaining reliable quality nationally and throughout occupational sectors. Arguably, though, the role of IVs in the management of vocational learning often remains narrowly…

This report describes the procedures and accomplishments of the first year of a multiyear project to develop a "2 + 2" articulated training program in health careers that links the last 2 years of secondary and the first 2 years of postsecondary training to prepare students for employment in one or more occupations. A related goal for…

The Army Research Institute developed and made operational a computer-based maintenance performance management information system that monitors technical activities of maintenance personnel. The implications of data from eight months of system operation for training programs, training material development, estimating manning requirements,…

This committee report identifies the skills and knowledge required by employees in the marketing occupational area. It also provides performance objectives from which competencies and instructional objectives may be developed. Introductory materials include a list of committee members, statement of the marketing committee, information on marketing…

Illiterate workers in industrial jobs can endanger themselves and fellow workers by misreading warning signs and can cost companies millions by misreading instructions. The problem of literacy is also apparent in offices, where often dictated correspondence must be retyped at least once because of errors. Of 800 companies surveyed, 35% felt they…

Describes a staff college designed to help Israeli managers deal with managerial and organizational problems and to increase their potential to learn on the job, improve current performance, and meet future challenges. Discusses characteristics of this approach, curriculum modules, role of the preceptor, and a comparison of this approach with the…

Inner City, Inc. is a wholly owned subsidiary of Polaroid Corporation, in Roxbury, Massachusetts, that has provided job training for the past 20 years to Boston's unemployed, underemployed, and disadvantaged residents, with entry into meaningful employment. Training occurs within the framework of an actual manufacturing environment so that the…

This presentation provides an in-process review of researching efforts at the U.S. Army Research Institute and the Institute for Defense Analysis to update their earlier studies of Computer Based Instruction (CBI) cost-effectiveness. In the presentation five topics are addressed: (1) the differences between education and training, and why they…

The Indiana Workforce Proficiency Panel is responsible for identifying a common set of essential and technical skills for success in occupational areas and issuing Certificates of Technical Achievement. Incumbent workers and students can earn certificates in seven areas that are in high demand in Indiana's labor market and offer high-paying jobs…

A substantial number of individuals serve as interim chairs each academic year. This chapter addresses their unique needs and provides suggestions on serving in this difficult role.

A project developed and field tested a Student Assessment System (SAS) to aid in the articulation of secondary and postsecondary vocational programs in Georgia. A systematic procedure was provided for determining credit toward advanced placement for secondary vocational students entering a related postsecondary program and for advanced placement…

Explains human interactive analysis as an architecture for using computer interactive technologies in the analysis of complex work environments. A project at the Naval Training Systems Center that used video-audio data to develop a multimedia database is described; the analysis and management of data are discussed; and decision processes are…