Engagement is essential for the processing of information. It is presented here as 2 points along a continuum: initial attention (primary self-presentation) and sustained attention (continued self-regulation). The LIBRE (Listen, Identify, Brainstorm, Reality Test, Encourage) Stick Figure Tool (N. S. Guerra, 2003) provides a graphic organizer for…

Union and school board representatives studied basic negotiating techniques at a five-day workshop. Improved relations and cooperation were the result. (MLF)

Interest-bargaining involves focusing on the issues, segregating each issue, and assigning interests by each side to these issues until a mutually satisfactory option is reached. Cites effectiveness of interest-bargaining in 60 California school districts and an endorsement from the New York State School of industrial and Labor Relations at…

A training program used successfully in more that 40 school systems consists of an intensive 5-day workshop involving lectures, role-playing exercises, simulated negotiations, and indepth discussions about bargaining issues. (MLF)

"Alinsky methods," designed for confrontation, can include packing meetings, requesting marathon sessions, and using dramatic advertising. Developed by Saul Alinsky for oppressed people, the methods can be mitigated by 10 administrator actions, including building openness and trust, having good legal and public relations advice, and…

This manual presents a collaborative "situational negotiations" approach to collective bargaining. After a brief introduction, part 1 describes the traditional adversarial bargaining model, using a case study from a medium-sized school district in the state of Washington to illustrate how the aftermath of confrontational bargaining is…

Describes a multimedia training program developed for Union Pacific to help improve management-worker relations and to improve service reliability by improving morale and motivating employees for training. Courses are described; multimedia interactivity is explained, including decision making and problem solving; and future plans are reviewed.…

Discusses the use of joint training approaches in industrial relations and the most effective training methods and techniques for the different groups in the industrial relations scene: management, supervisors, and union representatives. Outlines an industrial relations joint training strategy devised by the authors. (MF)

This report describes a problem-solving approach to grievance settling and negotiations developed in the Brighton, Michigan, school district and inspired by the book, "Getting To Yes," by Roger Fisher and William Ury. In this approach teachers and administrators come to the table not with fixed positions but with problems both sides want…