Descriptor
| Ombudsmen | 3 |
| Problem Solving | 3 |
| Arbitration | 2 |
| College Students | 2 |
| Conflict Resolution | 2 |
| Grievance Procedures | 2 |
| Higher Education | 2 |
| Administration | 1 |
| Advocacy | 1 |
| College Faculty | 1 |
| Educational Finance | 1 |
| More ▼ | |
Source
| Journal of Research and… | 1 |
Publication Type
| Reports - Descriptive | 3 |
| Journal Articles | 1 |
| Reports - Research | 1 |
Education Level
Audience
| Administrators | 2 |
| Practitioners | 2 |
| Policymakers | 1 |
Location
| Hawaii | 1 |
| New Zealand | 1 |
Laws, Policies, & Programs
Assessments and Surveys
What Works Clearinghouse Rating
Download full textHayden, Sandra R – 1997
This document analyzes the responses to a survey conducted in 1997 on the role of the Ombuds Office in higher education, and also considers the characteristics of professional neutrality needed for successful conflict resolution. Of 178 institutions surveyed, 109 responses include 54 institutions with ombudsmen, 7 without such a position but with…
Descriptors: Administration, Advocacy, Arbitration, College Faculty
Peer reviewedCameron, Jan; Dupuis, Ann – Journal of Research and Development in Education, 1991
Traces New Zealand's introduction to school mediation, reviewing underlying goals of nonpunitive dispute resolution in the United States and highlighting significant initiatives. The establishment of the Hagley School Mediation Service is described and compared with Hawaii's Dispute Management in the Schools Project. Recommendations for school…
Descriptors: Arbitration, Conflict Resolution, Employer Employee Relationship, Foreign Countries
Office of Student Financial Assistance (ED), Washington, DC. – 1999
This report examines issues relevant to establishing an Office of Student Financial Assistance (OSFA) ombudsman office within the Department of Education. The OSFA ombudsman office came out of the need to improve student lending program services and to mitigate the impact of loan default on students. It was determined that students involved in…
Descriptors: College Students, Educational Finance, Federal Programs, Financial Services
