Traces the development of the British Library since its founding in 1973 and discusses problems and achievements in the library as a whole and in the Reference Division, the Lending Division, the Bibliographic Services Division, and the Research and Development Department. Listed are 73 references. (RBF)

Describes a multifaceted evaluation of the Brandeis model of reference services, which included how the model was defined, direct observation of librarians, unobtrusive study, and a focus group project to gauge patron response. Results of the study and needed improvements are discussed. A sidebar article describes the Brandeis model. (22…

Describes survey results that indicate Internet access and connectivity is proceeding rapidly despite the geographical, technical, and financial difficulties faced by Canadian systems with large geographical areas and members from different municipal or county jurisdictions. Discusses funding and using the World Wide Web as a reference tool.…

Describes a project conducted by the Texas Tech University Library to review support staff positions, which led to salary increases, and an upgrade of one-third of the positions. Highlights include six examples of competencies required of support staff; six steps in the review process; and the position description questionnaire appended. (four…

Examines the role of school libraries in Sierra Leone's (Africa) educational system and the problems affecting their development. Discusses the need for materials to support teaching activities; sociological factors; teachers' and students' information needs; current trends and changes; rural areas with no school libraries; and lack of standards,…

Presents a history of Project INTREX, a mid-1960s project sponsored by the Council on Library Resources and hosted by the Massachusetts Institute of Technology. The project's goal was to lay the foundation for research libraries of the 1970s and beyond. Findings show that INTREX failed because of inadequate funding and slow technological…

Discusses the development of a research library at Rice University, whose first and only library building is less than 40 years old, highlighting the founding of the University in 1912, the Fondren Library building, library collections and cooperation, fee-based services, automation and the future, and problems and prospects. (EJS)

Describes the history and development of the algorithm that was used to produce a union list of monographs for ALEPH (Automated Library Expandable Program Hebrew University), Israel's research library network. The literature on merging online records is reviewed, case studies are examined, and problems with matching and merging online…

This report provides a review of Bulgaria's history as it relates to library collections, and describes the current state of preservation activities at key institutions. The discussion includes: the political history of Bulgaria and its library collections; the Soviet state and its aftermath; economic constraints; decentralization of Bulgaria's…

Recounts the history of the Research Libraries Group (RLG) and Stanford University's involvement in it, with an account of the problems that developed with the system, particularly several computer failures which almost spelled the end of the network. The comments of key figures in the RLG story are included. (JL)

Discusses the challenges and opportunities facing social science academic reference librarians working with researchers in a rapidly changing technological environment. Highlights include faculty relations and training needs; assistance to graduate students, such as suggestions for bibliographic instruction; information products and user…

Discusses changes in scholarly and cultural records resulting from the transition from print to electronic information. The role of libraries is considered, including licensing agreements, interlibrary loans, broadcast media, networks, preservation of records, and dangers of centralization; and problems with reliance on electronic information…