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| CAUSE/EFFECT | 1 |
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| Reports - Descriptive | 7 |
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Hesse, Elmer F.; Newsom, Henry W. – CAUSE/EFFECT, 1983
With tremendous demands for application development and enhancement, maximum productivity from inexperienced programers is seen as critical to a successful operation. Some techniques and tools to improve the situation at Ball State University are described. (MLW)
Descriptors: College Administration, Data Processing, Documentation, Higher Education
Horn, Richard – Data Training, 1986
Discusses the relationship between computer technology and increased productivity in business activities. The importance of training and user support is emphasized, and a new position of knowledge manager who would coordinate the technology with a user support system is proposed. (LRW)
Descriptors: Automation, Business Administration, Computer Assisted Instruction, Data Processing
Winans, Glen T. – 1985
The installation of 275 microcomputers in 34 academic departments over 18 months at the University of California, Santa Barbara, is discussed. This undertaking by the Provost's Office of the College of Letters and Science was designed to enhance faculty productivity by increasing access to computing, and to enhance administrative support to…
Descriptors: College Faculty, Computer Literacy, Computer Oriented Programs, Data Processing
Horn, Richard – Data Training, 1986
Discussion of knowledge-based technology highlights the ability of knowledge systems to integrate training and support for computer users in business offices. This type of expert system would use a common-knowledge base for computer-based training, online documentation, print documentation, and help systems for both experienced and novice users.…
Descriptors: Business Administration, Computer Assisted Instruction, Data Processing, Databases
Horn, Richard – Data Training, 1987
Presents guidelines for creating a plan for a knowledge system that integrates training, documentation, and support activities for computer-using personnel in a business setting. Benefits of the system are described, including increased user productivity. (LRW)
Descriptors: Business Administration, Computer Assisted Instruction, Cost Effectiveness, Data Processing
Download full textAdvanced Technology, Inc., Reston, VA. – 1983
The way that the U.S. Department of Education's Office of Student Financial Assistance (OSFA) should conduct its quality assurance function of monitoring a processing contractor is described. For the following quality assurance procedures, information is provided on the goal of the procedure, activities to be measured, measures, and the role of…
Descriptors: Accountability, Computer Software, Contracts, Data Processing
Advanced Technology, Inc., Reston, VA. – 1982
A framework for monitoring quality control (QC) of processor contracts administered by the Department of Education's Office of Student Financial Assistance (OSFA) is presented and applied to the Pell Grant program. Guidelines for establishing QC measures and standards are included, and the uses of a sampling procedure in the QC system are…
Descriptors: Accountability, Computer Software, Contracts, Data Processing
