In 2016, Access Services staff attended a professional development course on process improvement offered at Kennesaw State University. Process improvement initiatives have been credited with devising more effective, streamlined practices by identifying and eliminating non-value-added work. The Head of Access Services adapted content from the…

Competence in contemporary working life requirements is increasingly aligned with electronically mediated tasks and work roles: ie, the digitalisation of work. This alignment necessitates workers learning and utilising the conceptual knowledge and ways of working needed for this work. This knowledge is often distinct from and displaces workers'…

Since 2010, there has been much policy activity on teacher evaluation. Many education policy makers have embraced the idea that improved teacher evaluation can cultivate genuine improvements in the teaching force and improved student outcomes. Can genuine evaluation actually enhance the effectiveness of those evaluated? Using structured interviews…

Most current professionals who serve in an enrollment management leadership capacity likely were trained "on the job," or at professional development events, primarily because credit-bearing credentials, degrees, and other formal programs were nonexistent (Phair 2014). However, that landscape has since changed, and now there are multiple…

Despite the present economic difficulties facing all levels of the nation's educational enterprise, a significant portion of education's resources continue to be used for evaluative activities. As a result, presumably competent evaluation personnel are sought after to evaluate activities in nearly every area of education and its cognate fields.…

This article features the Dysart Unified School District in Surprise, Arizona and discusses how the district developed a long-term professional development plan. The authors present an example that highlights what is becoming common practice in the district: supporting teachers through differentiated, job-embedded professional learning, using…

This paper focuses on the research-related, in-service professional development of social science academic researchers. It identifies as a gap in provision the paucity of provision of career-long training in the "creative" elements of research practice--specifically the methodological skills that have the potential to enhance individuals' research…

This article describes a blueprint for an online learning environment that is based on prominent instructional design and assessment theories for supporting learning in complex domains. The core of this environment consists of formative assessment tasks (i.e., assessment "for" learning) that center on professional situations. For each professional…

This chapter addresses the complexity of providing workplace ESL by identifying patterns of "best practices" in the related fields of human resource management, adult education, and training and development, all of which have a stake in workplace ESL and the integration of immigrant workers.

Meeting the challenges of delivering a 21st-century curriculum and a world-class quality education ultimately depends on the willingness of the staff on the ground to give 100% effort to their jobs. Although many people in schools work very hard, some staff members are way down on the scale with regard to performance. All too often, a significant…

Socio-emotional skills are highly prized on the labour market these days; many writers say that competencies of this type help to increase individuals' employability, but educational institutions consistently forget their responsibility for providing training in them. Most jobs call not only for knowledge and specific technical competencies, but…

Explains the changes in graduate business education as they relate to human resource development (HRD) and suggests that the HRD specialist can achieve professional growth through accounting, finance, economics, marketing, statistics, management theory training, and practical internships. (MER)

Examines the role played by experience in the preparation of community college leaders, focusing on a management development program at the Dallas Community College District. Describes important learning experiences for emerging leaders, and experiential principles that culminate in the cultivation of leadership skills. Discusses mentoring…

Describes an administrator training program in the Jefferson School District in Daly City, California, which selects interns from in-district staff, pairing them with an administrator-mentor for individualized, practical training, thus providing the district with a pool of trained administrators from which it can draw. (SR)

Focuses on "Bootstrap Training," a scientific literacy program for permanent non-science and part-time adjunct librarians at San Jose State University Library. Describes an initial training-needs questionnaire distributed to all reference personnel, the implementation of a staff development program with scientific literacy goals,…