The Universal Service Administrative Company (USAC) is an independent, not-for-profit corporation designated as the administrator of the federal Universal Service Fund (USF) by the Federal Communications Commission (FCC). USAC administers the Universal Service Fund and the four Universal Service programs: High Cost, Low Income, Rural Health Care,…

This paper presents the activities of the Universal Service Administrative Company (USAC) for 2009. The past year was one of accomplishment for USAC. USAC implemented a host of advances in operations, infrastructure, and outreach in an effort to continue to improve collection and disbursement of the Universal Service Fund (USF) support and to…

Cites five strategic management factors accounting for the achievements in serving adult and community needs at three community colleges: presidential and board support; the organizational status given to community service programs; performance of change agent roles; diversity of needs assessment and community involvement methods; and favorable…

Examines the economic inequities resulting from Massachusetts legislation that permitted community college continuing education divisions to operate, but without the state's monetary support. Describes North Shore Community College's financial and administrative model for continuing education/community services, looking at its strengths, benefits,…

The benefits and drawbacks of using private sector contractors to manage parks and recreation activities typically run by city, county, or state governments are explored. Criteria to be used in deciding if contracting is feasibile for a particular department are suggested. (DF)

Recommends, for the management of community college adult/continuing education programs, strategic planning to determine the unit's niche within the educational marketplace and interorganizational "coupling" as a means of cooperating with other organizations to foster innovation. Offers a case study of "coupling" at Allegany…

Examines organizational patterns for administering community services at community colleges. Identifies conditions contributing to successful organizational patterns. Suggests features of organizational development which may be helpful in analyzing community services administration and in dealing with emerging community services functions in the…

A research project was designed to develop and validate instrumentation and procedures for a comprehensive internal and external evaluation of Wisconsin's Vocational, Technical and Adult Education Field/Community Services programs. A review of evaluation literature pertaining to adult and continuing education, the identification of statewide…

The document presents Kentucky's 3-year plan for services to persons with mental retardation. The plan is the product of volunteers serving in an advisory role to the Kentucky Citizen's Planning Council and contains input from over 300 citizens from around the state. An initial section offers the Council's recommendations for improving services,…

Examines the historical roots of community services in community colleges. Offers suggestions for keeping community colleges on the frontier of the development of these institutions (e.g., bringing the program into the instructional mainstream, emphasizing program planning, encouraging instructional innovation.) (DMM)

Designed as a means of promoting research and exchanging results among the members of the Texas Association for Community Service and Continuing Education's (TACSCE's) Research Committee, this Research Annual provides a compilation of articles, abstracts, annotations, and book reviews. The volume contains: (1) "Perspective: The Role of Scholarship…

This manual outlines the operation of a 4-C program designed to provide child care services for all children requiring such services by providing financial assistance to parents unable to afford child care fees. Fees are paid directly to child care centers and may cover total care or make up the difference between the parent's ability to pay and…

Since its inception in 1982, the Metropolitan Community Colleges' Homesharing Project has helped hundreds of people who have space in their homes to share to link up with people who need places to live. The Homesharing Project involves the following: (1) a person who is interested in sharing his/her home calls for information about the program;…

This paper examines issues identified in a qualitative study in nine diverse local service systems as program administrators of early intervention programs for young children with disabilities sought to obtain United Way funding and other sources of philanthropy. Data are based on issues raised in nine focus groups conducted with community…

Traces the efforts of the Division of Continuing Studies at a large northeastern state university to regain fiscal solvency through business and leadership techniques including management by objectives, section management, and a course confirmation formula. Warns program administrators about potential problems with break-even registration…