This summary report presents a synthesis of discussions at a national colloquium on "Mastery Leadership in Student Development Services," sponsored by the American College Testing Program and the National Council on Student Development. Following introductory material on the colloquium,"Beyond Management to Leadership," by John S. Keyser, this…

As colleges have grown in size and complexity, there has been an increasing need for student personnel workers to deal with demands for service, requests for grants and loans, and pressures from outside agencies. Routine tasks, however, do not fully utilize the talents of professionally trained activities personnel. These professionals can, and…

A guide to the organization and administration of professional development efforts for student personnel workers is presented. The development of the guide was based on needs within the organization: (1) to understand processes and procedures of student personnel services and how they relate to other departments; (2) to communicate and relate to…

This report of a national colloquium on promoting community college student success summarizes group discussions and provides the texts of six colloquium presentations. Chapter 1, "Leadership Strategies for Student Success: Issues and Challenges in the Community College," reports on small and large group discussions which sought to define student…