The British Columbia Telephone Company's systematic approach to curriculum development, which relies heavily on the needs assessment step, is described along with its practical applications. This process allows training departments to focus their resources on the design and implementation of education to solve specific performance problems and…

Businesses with limited resources to invest can successfully carry out programs that promote healthful behavior in their employees. The design and implementation of such a program, which encourages exercise, healthful eating, weight management, nonsmoking, and stress management, is described. (PP)

Outlines a procedure for designing an industrial skills training program in which the trainer prepares a job analysis by actually learning about the job duties and equipment; writes instructional objectives for each equipment section; and combines sets of job photos, scripts, objectives, and other information into a study guide for trainees. (MF)

Although basic skills and English language instruction are often viewed as real needs at the workplace, few companies provide this for their workers. Those that do are motivated by one or more of these factors: product quality improvement, commitment of top management to training and education, or the sales effort of an educational provider. Those…

Labor unions have provided English-as-a-Second-Language (ESL) instruction in the workplace since the early 1900s, to serve a growing immigrant workforce. In the late 1970s and early 1980s, an increase in immigrant population, decline in manufacturing jobs, new technology, and work restructuring brought a new urgency to union-sponsored worker…

Describes the process by which trainers designed and ran an employee clerical skills programs and prepared modules, such as communication skills and creative thinking/problem solving, to be included in courses where needed. The flexibility of this learner-centered training was more effective than any standard course or package. (MF)

This case study reports results of research on the extent of nonformal education in Guyana; comparison of commitment in private and public enterprises; and financial support, program organization and management, learners' background and objectives, content and methodology, and evaluation strategy. The first two chapters describe the study's…

A project was conducted to coordinate and facilitate the delivery of workplace literacy programs in business and industry in Idaho. The project began with an audioconference, followed by a 3-day workshop in December 1988 for new workplace literacy coordinators and coordinators from postsecondary education and the state Department of Employment.…