Jusoor's Refugee Education Program helps Syrian refugee children living in Lebanon integrate back into formal schooling. When schools closed due to the COVID-19 pandemic, the refugee program adapted to distance learning by developing Azima, a novel program that used WhatsApp to enable children to keep learning. Azima had to respond immediately to…

For decades, technology advocates have claimed that we are on the cusp of a complete transformation in education. But, as Justin Reich explains, such transformations have not yet come to pass. Even during the COVID-19 pandemic, teachers did not use technology to significantly alter their teaching. Instead, technology enabled them to maintain many…

Social studies instructional time in elementary schools has declined substantially. Responding to this, the National Geographic Society (NGS) developed a professional learning program called the Elementary Social Studies Community of Practice (ESSCoP). This article describes this program's design and content, as well as evaluates its…

The ubiquity of mobile devices with internet access and social networks has transformed the way people consume information. Individuals stay connected to platforms for instant communication and sharing of concise messages and videos, which have increased the expectation for objectivity on any offered content. However, this objectivity has been…

There is a pressing need for prevention programs that address increasing rates of epidemics and pandemics, including noncommunicable diseases. However, many populations face substantial systemic barriers to accessing traditional prevention programs. To minimize persistent service utilization gaps for underserved populations, the field requires…

Underrepresented minority women in STEM comprise the faculty group most likely to leave academia. To address this issue we instituted a program called "Amplifying Voices," a virtual, mutual mentoring program linking four groups of six women across 20 institutions. We facilitated bi-weekly Zoom meetings for two years and evaluated the…

Health systems often fail to tap the expertise of the developmental disabilities community support and service system. In this 9-month pilot health system-level quality improvement project, a multi-disciplinary team of physician, pharmacist, and disabilities advocate reviewed electronic records of patients with Down syndrome in advance of…

Offering students synchronous research and reference help can be a challenge for libraries that offer services at a distance. Virtual office hours can be a means of overcoming this challenge, allowing patrons the opportunity to seek timely point-of-need assistance. The author implemented a librarian-led virtual office hours pilot project at her…

This chapter discusses a form of intergroup dialogue, that is dialogue as a method of communication that can be used to explore shared issues between groups from diverse backgrounds, dialogue that highlights the importance of people's lived experiences. For language learners, this kind of dialogue is an opportunity to communicate about themselves…

The Massive Open Online Course (MOOC) presents an approach of learning to permit an online and a distant learning for internet users. These systems are confronted with several problems among which the most important: the lack of participants' interactivity in the platform and the dropout of the participants. Those challenges need to be resolved to…

Youth unemployment refers to young people between the ages of 15 and 24 years who are without work, but are currently available for and actively seeking work (Youth Employment Network, 2011). Despite a mild recovery between 2009 and 2014, where the number of unemployed youth dropped by 3.3 million, finding employment is still an uphill struggle…

This paper details methods teachers can utilize in a Virtual Exchange (VE) project to maximize development of intercultural communication and linguistic competence. The International Virtual Exchange Project (IVEProject) was born out of a desire to connect students in monocultural classrooms to multiple cultures. The project was started in Japan,…

Intercultural Competence for Youth workers (ICY) was a project co-funded by the European Union Erasmus+ programme that ran for 14 months, from spring 2019 to spring 2020, and involved four organisations from Finland, Spain, Belgium, and the Netherlands. Engaging youth workers and young people with fewer opportunities, the project helped youth…

The College Completion Network conducted a systematic review of the research literature on advising strategies, summarizing the evidence for a wide range of advising strategies that have been the focus of research conducted during the past 2 decades. Simultaneously, the network conducted virtual focus groups with administrators at 47 2-year and…

Sometimes users need to be asked if they need help. This is difficult with online users, because in-person cues cannot be used to engage when the users need assistance. Proactive chat widgets help to solve this problem as the chat box slides out onto the screen and prompts the user for help. The need for the proactive chat widget was also seen as…