Action plans have been shown to improve transfer of learning and have proven an effective tool in training evaluation. This study describes how action planning was simply and successfully adapted to a preexisting curriculum with few additional resources. The decision to use participant action planning, the administration of it, and the…

In the fragmented out-of-school-time sector, defining and measuring quality in terms of staff behaviors at the point of service provides a common framework that can reduce obstacles to cross-sector and cross-program performance improvement efforts and streamline adoption of data-driven accountability policies. This chapter views the point of…

Illustrates AT&T's organization analysis and design process by describing a study in which it was used to analyze and improve the efficiency of one division's operation, including the identification of specific workflow and performance problems. Difficulties encountered with pilot implementation and diffusion are discussed. (JD)

The Mississippi Teacher Assessment Instruments (MTAI) are key elements in a process for both ensuring teacher competency and accrediting teacher education programs. Institutions providing teacher education must pass both a process review and a performance review. To pass the process review, institutions must screen students according to set…

This paper offers guidelines for policy makers who are responsible for establishing incentive programs for teachers. It provides a framework for: (1) identifying performance-based incentive systems; (2) examining their underlying assumptions; (3) classifying program operations (types of incentives, methods of reward delivery, timing and types of…

Provides a qualitative analysis of the Kentucky school-based performance award program at four elementary and two secondary schools. Teachers were motivated to modify teaching approaches to enhance student performance, but seemed to be experiencing high stress levels. Teachers and principals at the six award-winning schools reported attitudes and…

The author discusses learning curves versus performance curves. He examines how performance curves are created, how they are used, how they evaluate performance, and how they can be used as analysis tools for training system performance. Case studies are included. (CT)

Human performance technology (HPT) models are compared. One model groups performance factors by their relation to the performer (internal or external). A second model categorizes factors by which organizational level has the most control over them (executive, managerial, or individual). A third model considers rational and emotional intelligences;…

This document is a synthesis of the current literature on performance-based incentive systems for teachers and administrators. Section one provides an introduction to the reform movement and to performance-based pay initiatives; a definition of terms; a brief discussion of funding sources; a discussion of compensation strategies; a description of…

A workplace literacy partnership project was conducted to upgrade the basic skills and productivity of 287 hourly wage earners of Winamac Spring Company (WSC) in Indiana. WSC paid employee wages for up to 24 hours of training and provided a classroom facility. El-Tip-Wa Adult Learning Center instructional staff provided basic skills training using…

The Instructional Systems Development (ISD) approach for the accomplishment of vocational training programs provides a methodology for gathering and analyzing job information, for developing instructional materials and media, for conducting instruction, and for evaluating and improving the effectiveness of training programs. Included in the ISD…

A project developed a model curriculum to be delivered by computer-based instruction to teach the required literacy skills for entry workers in the health insurance industry. Literacy task analyses were performed for the targeted jobs and then validated with focus groups. The job tasks and related basic skills were divided into modules. The job…

This document contains 82 papers and 6 workshop presentations from a conference on distance teaching and learning. The following are among the papers included: "Examples and Tools for Building Web-Based Learning Experiences" (Steven A. Ackerman, Thomas Whittaker); "Online Testing in Distance Education" (Tricia Ahern);…