Achieving coherence and integration across staff professional development activities is facilitated when training, coaching and staff evaluation are guided by a clearly articulated program theory or "theory of change" that describes how skillful practice promotes desired outcomes. We focus on a theory of change for wraparound, a widely implemented…

In this paper, the author considers certain aspects of the problem of obtaining unbiased information about the merits of a program or product, whether for purposes of decision making or for accountability. The evaluation of personnel, as well as the evaluation of proposals and evaluations, generally involves a different set of problems than those…

Provides an overview of evaluation checklists and describes 10 checklists for program, personnel, and product evaluations that were developed to be available to evaluators through the World Wide Web. (SLD)

This article discusses the role of the auditor and describes a seven-stage training audit model currently being employed by a multinational United Kingdom bank. Stages include familiarization, auditing the client, auditing the program, auditing the program organizer, auditing the consumer, presenting the report, and tasking action agencies. (CT)

This article reviews experiences in the United States over the past 15 years in developing standards to guide and assess the work of professional evaluators. It introduces the Joint Committee on Standards for Educational Evaluation's "Program Evaluation Standards" and overviews the Committee's project to develop "Educational…

The author discusses learning curves versus performance curves. He examines how performance curves are created, how they are used, how they evaluate performance, and how they can be used as analysis tools for training system performance. Case studies are included. (CT)

In order for children to succeed in a diverse society, it is necessary to educate the world's teachers to embrace, value, and create multi-culturally friendly classrooms. Valuing diversity is simply defined as embracing and incorporating the unique experiences, culture, and life practices of others to create a more cohesive view of the world.…

This report describes a practicum project that was intended to develop, implement, and supervise a building teacher aide training program and to determine its impact on the performance of forty building teacher aides in the Dallas Independent School District. The design of the training program was to improve the performance of teacher aides in…

The staff performance evaluation program of McGill University Libraries is based on a hierarchy of objectives in which individual and unit goals are compatible with department, area library, and overall library system goals. Individual goals and performance standards are formulated jointly by the staff member and his or her supervisor according to…

Seven fundamental questions pertinent to the evaluation of inservice personnel training programs are listed: 1) To what extent is useful, need-oriented, and relevant training provided to personnel participating in the program? 2) Are the trainees mastering the various tasks, competencies, data etc. being provided in the various elements of the…

This document contains three papers presented at a symposium on evaluation systems in human resource development (HRD) moderated by Jerry Gilley at the 1996 conference of the Academy of Human Resource Development. "PLS [Performance-Learning-Satisfaction] Evaluation System: Sales Communication Case Study" (Richard A. Swanson, Timothy R.…

Merit ratings for school media programs that exceed state requirements in Kentucky are explored. Standards for administrative support, facilities, resources, personnel, and programs are provided as well as procedures for conducting a self-study prior to an on-site visit. The self-study instrument which is the major part of the document covers such…

The logic and methodology applied in a management science approach to performance and staff utilization in the Client Benefits (CBA) and Community Service (CSA) divisions of the Suffolk County (New York) Department of Social Services (SCDSS) are described. Using a blend of classical organization theory and management science techniques, the CBA…

This guide to a West Virginia Department of Welfare project for upgrading the quality of day care centers throughout the state presents samples of the forms used in the program, accompanied by a brief description of the program's format, requirements and procedures. The Day Care Center Enrichment Program provides a monetary incentive for…

Describes process by which reference service standards were developed at a university medical library and their impact on the evaluation of work of librarians. Highlights include establishment of preliminary criteria, literature review, reference service standards, performance evaluation, peer review, and staff development. Checklist of reference…