Far from following a linear process from its conception to its implementation, an educational design often involves discrepancies between what its promoters intended and what the participants actually do. In this paper, drawing from a sociocultural perspective to learning, we focus our attention precisely on some of the discrepancies observed…

Electronic performance support systems (EPSS) can accommodate disparate learner knowledge, experiences, and methods of comprehension. However, learners may have ineffective cognitive strategies for using an EPSS environment. The solution described in this article is applied to a Web-based EPSS that has a simulation core. As the learner works in…

A prominent leader in the movement towards restorative approaches in juvenile justice presents cutting-edge practices for community service. Such programs balance community safety, accountability for behavior, and development of the competency of youth. This article describes the benefits and challenges of implementing this model and suggests the…