Context matters in implementation. The Lenawee ISD (LISD) in Michigan navigated implementation through major changes in its school district's administration and the COVID-19 pandemic. The district highlighted in the impact story experienced leadership change in the District Superintendent position and three school principal positions. The district…

The purpose of this article is to share UNCF's promising practices for implementing the Careers Pathways Initiative at HBCUs, which include: (1) involving faculty throughout planning and implementation phases; (2) identifying a point of contact with a direct reporting line to leadership; (3) imbedding the initiative into the curriculum; and (4)…

Leading organizational change can be an enticing and exciting venture for library professionals. However, unforeseen difficulties can challenge even the most enthusiastic leader. This article explores one librarian's experience with organizational change and offers practical strategies for weathering obstacles to the success of new initiatives in…

This paper aims to contribute a framework for EPs to draw upon when working with schools and organisations where support is needed to facilitate change at group and organisational levels. A critique is offered of in-service training (INSET) and its use of an approach for facilitating organisational change, which considers supporting factors and…

The board of Fiserv (an investment management company) has already decided to close the business no matter what. Agile Financials has agreed to buyout Fiserv and retain part of the Fiserv staff if the purchase deal closes. However, if too many of Fiserv's clients left with their accounts or if the customer satisfaction index (CSI) continued to…

Many leaders recognize that coaching is more than a collection of effective techniques. This recognition has led them to strive for a corporate culture that reflects a coaching mindset and the kind of relationships that coachees find liberating. As many more leaders have experienced the benefits of coaching (by professional coaches or mentors) the…

Implementing and integrating an Enterprise Resource Planning (ERP) system into an organization is an enormous undertaking that requires substantial cash outlays, time commitments, and skilled IT and business personnel. It requires careful and detailed planning, thorough testing and training, and a change management process that creates a…

The National Implementation Research Network (NIRN) and the National Center for School Turnaround (2018) published the "Four Domains for Rapid School Improvement: An Implementation Framework" as a companion to the Center for School Turnaround's (2017) recent publication of "The Four Domains for Rapid School Improvement: A Systems…

Academic integrity is a critical issue in online courses, where students are removed from their instructors in time and space. This article presents a model describing the steps that academic leaders and administrators should follow to implement systems that support academic integrity in online courses. Rather than identifying vendors, which…

For the past 20 years, numerous reports have called for change and reform of undergraduate education to improve student learning, persistence, and graduation rates for students in STEM. Many change efforts have been started but few have reached the transformational level of entire programs, departments, or colleges in the STEM disciplines. In…

This article discusses a public service review and redesign that resulted in a blended service desk combining reference and circulation functions, staffed by nonlibrarians. The redesign implements a number of organizational structures that encourage service excellence, as found in the business literature and in examples of nonlibrary organizations…

Including youth in the development and evaluation of out-of-school time (OST) programs has positive effects on youth, the organizations that serve them, and the communities in which they live. Such involvement can improve young people's social competence, foster leadership and engagement, and empower groups. Youth provide unique perspectives on…

As long ago as 1992, Greville Rumble was writing about the "competitive vulnerabilities" of single-mode distance teaching institutions [universities]. In the intervening years the challenges he described have only intensified, especially so as advancing information and communication technologies have enabled increasing numbers of…

This paper describes an action learning programme with China Unicom Broadband Limited (CUBO) to support its vision of transforming to become a world-leading broadband communications and information service provider. 64 Department directors and supervisors were invited to take part in the "China Unicom Broadband Online Phoenix Action Learning…

In 2008, we established the Integrated Graduate Program in Physical and Engineering Biology (IGPPEB) at Yale University. Our goal was to create a comprehensive graduate program to train a new generation of scientists who possess a sophisticated understanding of biology and who are capable of applying physical and quantitative methodologies to…