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Bejar, Isaac I. – Assessment in Education: Principles, Policy & Practice, 2011
Automated scoring of constructed responses is already operational in several testing programmes. However, as the methodology matures and the demand for the utilisation of constructed responses increases, the volume of automated scoring is likely to increase at a fast pace. Quality assurance and control of the scoring process will likely be more…
Descriptors: Evidence, Quality Control, Scoring, Quality Assurance
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Ramais, Alan – Performance Improvement, 2002
Discusses the use of process improvement in performance technology to address industry's problems in quality, timeliness, and cost reduction. Examines both successes and failures that resulted from a focus on process and suggests that process improvement is used most effectively in conjunction with other performance tools and concepts. (Author/LRW)
Descriptors: Costs, Industry, Performance Technology, Quality Control
Jerald, Craig D.; Van Hook, Kristan – National Institute for Excellence in Teaching, 2011
Teacher evaluation has emerged as a major focus for reform at the highest levels of education policymaking, and for good reason. Most evaluations are based on scant evidence of actual effectiveness, produce inflated ratings, and provide teachers with little useful feedback. This paper offers policymakers and practitioners important "lessons…
Descriptors: Evidence, Feedback (Response), Teacher Effectiveness, Teacher Evaluation
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Stone, Deborah L.; Villachica, Steven W. – Performance Improvement, 2003
Provides suggestions to ensure the success of electronic performance support systems (EPSS) and electronic learning, including creating hybrid solutions; aligning EPSS with business objectives and performance requirements; change management efforts; and rapid application development to lower costs, shrink schedules, and improve quality.…
Descriptors: Change Strategies, Costs, Organizational Objectives, Performance Technology
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Newman, Constance – Performance Improvement, 2002
Presents practices from post-training performance evaluation for continuous quality improvement in developing countries. Highlights include performance specification and analysis of performance factors; guidelines for planning follow-up performance evaluations; human performance models and cross-cultural portability; and an example from Togo, West…
Descriptors: Cultural Differences, Developing Nations, Evaluation Methods, Followup Studies
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Hutchison, Cathleen Smith; Stein, Faith S. – Performance Improvement, 1997
The authors update an article on intervention, discussing career development, communications, feedback, financial, human development, information, instructional, labor relations, measurement and evaluation, quality improvement, resource, reward and recognition, and selection systems; documentation and standards; ergonomics and human factors;…
Descriptors: Administration, Career Development, Communications, Computer System Design