Gert J. J. Biesta is a widely known and respected scholar in the field of education. He has published a large number of articles, books, chapters and other work. He is currently professor of Education in the Department of Education at Brunel University London. This interview with Biesta touched on a wide range of topics. This article is a…

The continued importance of university rankings has only served to fuel the growth of the "world-class" university movement. There is a growing impression that, in a globalised and interconnected world, no country can do without a world-class university. No country, that is, except Brazil. While Brazil has the resources necessary to…

Quality assurance in the area of higher education has become a central issue among both politicians and scientists. University evaluations which refer to both research and teaching are an important element of quality assurance. The present contribution starts out by determining the different components of quality at universities according to…

Since its independence in 1965, Singapore has adopted a developmental state orientation and has placed a strong emphasis on education to meet its socio-economic development needs. In line with its aspirations to be a regional education hub, the Singapore higher education system hosts a number of prestigious institutions and international…

Modern Australia evolved from separate colonies, which came together as a federation a century ago. The balance of state/federal responsibilities is relevant to most aspects of Australian life. This includes higher education, where universities are largely state owned but federally funded (with government funding declining), while the other higher…

A model of gradual reputation formation through a process of continuous investment in product quality is developed. We assume that the ability to produce high-quality products requires continuous investment and that as a consequence of informational frictions, such as search costs, information about firms' past performance diffuses only gradually…

No doubt there are detractors who cringe at the prospect of connecting the term customer service with an institution of higher education. Some may consider the term demeaning. However, given the college funding crisis and current economic climate, a quality customer service strategy is a prudent adjunct to any marketing activity undertaken. It is…

Ten papers on theory and research in higher education have the following titles and authors: "Collegiality: Toward a Clarification of Meaning and Function" (James L. Bess); "Quality by Design: Toward a Framework for Academic Quality Management" (David D. Dill); "Beyond 'the State': Interorganizational Relations and State…