Administrator Jennifer Stanton attempts to adopt an Electronic Health Records system at ComprehensiveCare, a multispecialty healthcare practice. Consultants from the vendor provide guidance to the organization, but do not provide that guidance in a way that the non-technical administrator understands. The project experiences escalation of…

After a prior failed adoption, ComprehensiveCare plans for a second attempt in adopting Electronic Health Records. The owner-physicians on the board of directors have replaced the administrator due in part to the missteps of the prior adoption. William Shoemaker, the new administrator, must grapple with several important decisions to provide the…

ComprehensiveCare, a multi-specialty healthcare organization, struggles to implement Electronic Health Records. The first adoption failed outright because the customizations made the system unusable. The second attempted adoption has not officially failed yet, but the system fails to live up to the expectations. It lingers on the edge of…

Planning in Reverse is an innovative concept designed to make organizations more successful by altering the perspective utilized in the strategy process. What is needed for organizations to thrive in this new environment of change and uncertainty is a short-term approach for long-term viability. In this book, tools and concepts regarding Planning…

A public relations audit can show how efforts measure up, whether they are parents programs, media relations, or faculty/staff communication. A sample inventory form is included. (MLW)

A project was conducted in Pennsylvania to develop a standard set of forms to be used by nonmetropolitan literacy providers. During the project, the project team surveyed nonmetropolitan literacy providers through a first mailing to 90 agencies identified, as well as several intermediate units, with less than one-third of the agencies responding.…

A process of work-study job placement at the University of South Carolina which improves the efficiency of program management is described, including a preliminary campus survey, a manual for employers, and a job board from which students can select preferred jobs. A sample job advertisement and award letter are included. (MSE)

A strategy at the University of Virginia to use electronic forms to reduce the size of its data entry operation has led to development of a prototype of an electronic forms system based on World Wide Web technology. The elements of the system, its structure, and its implementation to date are described. (Author/MSE)

Responses to a questionnaire sent to all Kansas public school districts with enrollments of 500 and over revealed several characteristics of teacher aide utilization in the state. Such utilization is increasing, especially among larger districts where paid aides predominated over volunteers. In most districts all aides were paid, usually by the…

As of October 15, 1983, Army Regulation 608-10 has prescribed policies, procedures, and standards for establishing and operating Child Development Services (CDS), formerly Child Support Services, at Army installations. The regulation applies to all activities, contractors, individuals, and private organizations providing child care services for…

Those who manage college alumni association World Wide Web sites should prepare for three trends: (1) alumni Web sites are featuring more valuable offerings, including forms to update personal information, program information, extensive class home pages, and class notes; (2) more campuses are using professional designers; and (3) campuses are…

A management information system model was designed to provide data for planning, directing, and evaluating programs for the National Origin Minority Education (NOME) office of the New Hampshire Department of Education. NOME is federally funded to provide training to local school district and community members regarding the educational needs of…

This program description provides a detailed summary of the efforts employed at the North Chicago Community High School in North Chicago, Illinois, to recruit public aid recipients into adult education programs. Outlined first are the educational needs of the North Chicago community. Then various agencies cooperating with the high school's…

A recently-implemented university technology transfer program is described and discussed, including the context, elements required for technology transfer, federal patent policy, university policies and organization, the operating model, early results, university-industry interactions, and anticipated benefits to the university and industry. A…

The type, number, and scope of errors on Basic Educational Opportunity Grant (BEOG) program applications were estimated in a replication of a 1976-1977 Internal Revenue Service (IRS) Comparison Study. Information reported on BEOG applicants and IRS income tax returns was compared for various categories of applicants. The study provides information…