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Still, Julie; Campbell, Frank – RSR Reference Services Review, 1993
Discusses the use of electronic mail for reference services and investigates systems in health sciences libraries and in academic libraries. The use of electronic mail for services including interlibrary loan, online search requests, literature searches, photocopies or other document delivery, reference questions, and purchase requests is…
Descriptors: Academic Libraries, Electronic Mail, Higher Education, Interlibrary Loans
Pevar, Susan – Journal of Archival Organization, 2005
The archivist who works alone in a repository, rather than as part of a team-the so-called "Lone Arranger"--has the responsibility of handling all areas of archives management, including appraising, accessioning, processing, arrangement and description, reference, and outreach. This essay describes one real-life situation, in which the…
Descriptors: Archives, Black Colleges, College Libraries, Professional Personnel