Discusses the concepts of accountability and quality assessment in higher education. Topics include performance indicators in academic libraries, including international standards; factors affecting the reliability and validity of data, including consistency, ease versus utility, and values; and recommendations for research libraries. (LRW)

Discusses issues facing research libraries relating to information technology and access to information. Considers the proliferation of digital information; the reliability of digital information; traditional library roles in the support of scholarship and research; future issues; and current projects relating to digital information. (LRW)