Higher Education Institutions should provide students good teaching with good professors who have good knowledge of the matter they are teaching. Unfortunately, many times, the opposite happens: career leaps depend on "bibliometric indexes" (Impact Points, "h"-index, "s"-index, "RG"-index,…

There are relatively few examples of quantitative approaches to quality control in educational assessment and accountability contexts. Among the several techniques that are used in other fields, Shewart charts have been found in a few instances to be applicable in educational settings. This paper describes Shewart charts and gives examples of how…

This discussion constructs a survey data quality strategy for institutional researchers in higher education in light of total survey error theory. It starts with describing the characteristics of institutional research and identifying the gaps in literature regarding survey data quality issues in institutional research and then introduces the…

This paper offers seven things one should know about open textbook publishing. These seven facts are: (1) The open educational resources model, including textbooks, has emerged as a response to rising text prices, a need for greater access to high-quality learning materials, the proliferation of e-reader devices, and a trend in publishing toward…

Discussion of data quality examines five approaches to defining data in the literature; considers criteria of adequacy; proposes a modeling activity; discusses the most important dimensions of data quality, including accuracy, precision and reliability, currentness, completeness, and consistency; and suggests further research. (Contains 44…

Explores the dependability of assessments of student achievement when used for internal and external quality monitoring (IQM and EQM). Identifies problems and suggests responses, including a radical approach based on accepting that reliable national data about complex student achievements are not available. Asserts that reliance on EQM is unwise…

This report presents the results of an audit by the Office of the Inspector General to determine whether the Department of Education's Office of Elementary and Secondary Education (OESE) provided sufficient oversight of graduation and dropout rates submitted by states in their Consolidated State Performance Reports to ensure the rates were…

Discusses the concepts of accountability and quality assessment in higher education. Topics include performance indicators in academic libraries, including international standards; factors affecting the reliability and validity of data, including consistency, ease versus utility, and values; and recommendations for research libraries. (LRW)

Discusses the need to include studies of reliability and maintainability during the design of any system. Topic areas addressed include availability calculations, complex systems and standby redundancy, availability and malfunction levels, design techniques, fault trees, functional maintenance, and others. (DH)

The International Standards Organization (ISO) has developed standards to provide a uniform framework for quality assurance in organizations' products and services. Commonly referred to as ISO 9000, these standards focus on achieving and sustaining the quality of the product or service produced to continuously meet purchasers' needs, and give…

Discusses the flaws in online catalogs that lead to ineffective library use, including confusing subject access, outmoded classification systems, lack of authority control, split files and closed catalogs, lack of both menu and command modes, and lack of circulation information. Recommendations are made for improving library catalogs. (EM)

Five contributors identify essential means for the college to assure high standards, quality control, and consistency in assessing the prior learning of adults. Types of learning include work or military experience and life experience; assessment methods include examination, portfolio examination, and competence-based programs. (Author/MSE)

Quality measures were originally developed for research aimed at describing the settings that children spend time in and identifying the characteristics of these environments that contribute to children's development. They were also developed to guide improvements in practice. Increasingly, however, measures of quality are being used for further…

A project evaluated the quality assurance (QA) processes put in place by the English National Board from 1998. The Quality Assurance Framework (QAF) represented a shift of emphasis in audit activity from approval/validation of programs to continuous annual monitoring and review. The evaluation used a mixture of methods, including survey and case…