Thanks in part to groundbreaking work by companies such as Apple and IDEO, there has been growing interest in design as a way to improve the odds of new product success. This paper describes a user-centered design workshop developed for a new product marketing course. The workshop included exercises designed to explain and illustrate the…

The use of evaluation to examine and improve the quality of teaching and courses is now a component of most universities. However, despite the various methods and opportunities for evaluation, a lack of understanding of the processes, measures and value are some of the major impediments to effective evaluation. Evaluation requires an understanding…

Presents five research designs--sequential analysis, value added analysis, nonequivalent dependent variables, regression discontinuity, cohort design--for studying computer-based teaching methods when a randomized two-group design is impractical; provides examples of studies employing these designs and decision flowchart; and discusses selection…

The San Diego Unified School District (California) began operating a computerized routing and scheduling system for its pupil transportation services at the beginning of the 1985-86 academic school year. The computerized system, provided by Ecotran Systems, Inc. (ECO) of Cleveland, Ohio experienced an inordinate number of difficulties. A…

Suggests approaches to improving application of knowledge derived from basic research in relevant disciplines based on investigation of methods used at Bell Telephone Laboratories. Discussion includes factors contributing to application of basic knowledge, how they contribute, favorable conditions for, steps to strengthen, and obstacles to…

The University of Kansas experience in applying Total Quality Management methods illustrates how use of flow charts can reduce substantially the time spent on a complex data-collection and reporting process. Although flow chart construction can be time-consuming, it is a systematic way to uncover sensible solutions with significant payoffs. (MSE)

A model for the assessment of funded vocational and career education projects presents a methodology for collecting data on innovative processes and materials, selecting promising practices, compiling selected innovative practices in a handbook, and dissemination of promising practices. The authors include a flow chart for the selection…