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Brehm, John; Gates, Scott – Russell Sage Foundation, 2008
The mere word "bureaucracy" brings to mind images of endless lines, piles of paperwork, and frustrating battles over rules and red tape. But some bureaucracies are clearly more efficient and responsive than others. Why? In "Teaching, Tasks, and Trust", distinguished political scientists John Brehm and Scott Gates show that a good part of the…
Descriptors: Trust (Psychology), Police, Job Performance, Administrative Organization
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Rothstein, Richard – National Center on Performance Incentives, 2008
Accountability and performance incentive plans in education are compromised by goal distortion, gaming, and corruption. Education policy makers who design such plans have paid insufficient attention to similar experiences in other fields. This paper describes institutions in health care, job training and welfare administration, and in the private…
Descriptors: Accountability, Public Sector, Job Performance, Incentives
Bean, Robert – National Centre for Vocational Education Research (NCVER), 2008
This document was produced by the author(s) based on their research for the report "Cross- Cultural Training and Workplace Performance" (ED503402). It contains the following materials related to the report: (1) Primary approach letters; (2) Tests for statistical significance; (3) Survey of current cross-cultural training practice; (4)…
Descriptors: Questionnaires, Statistical Analysis, Cross Cultural Training, Program Effectiveness