By delivering lectures online using screen capture technology, students can learn course material at the time and location of their choice, when they are in control to pause, rewind, and fast forward the professor. Class time is no longer spent teaching basic concepts, but rather focused on more value-added activities such as problem solving,…

In this paper we present time series data collected from a cafe run by business students at a Midwestern public university. The data were collected over a ten-week period during the spring semester of 2010. These data can be used in introductory courses to illustrate basic concepts of time series and forecasting, including trend, seasonality, and…

The greater organizational complexity of libraries and information centers in recent years has given rise to more complex problems for managers. To facilitate solutions, operations research (OR) techniques have been developed that consider the quantitative dimensions of problems along with their political and organizational aspects. Eight standard…

Teaching quantitative courses can be challenging. Similarly, layout modeling and lean production concepts can be difficult to grasp in an introductory OM (operations management) class. This article describes a simulation model developed in PROMODEL to facilitate the learning of layout modeling and lean manufacturing. Simulation allows for the…

Business students are typically introduced to the concept of process management in their introductory course on operations management. A very important learning outcome here is an appreciation that the management of processes is a key to the management of quality. Some of the related concepts are qualitative, such as strategic and behavioral…