The ways in which McGill University's information center meets the needs of end users by providing acquisition advice, training, consulting, technical assistance, and administrative services are described. Staffing, facilities, services, standards, policies, and long-term objectives are addressed. (Author/MLW)

Without clear administrative support, a consultant's wisdom, or political harmony, but with much equipment already in place, two middle managers at the University of Illinois at Chicago worked to build a word processing network. Issues such as forging alliances, sharing resources, and creating administrative support are discussed. (Author/MLW)

Description of a pilot word processing program instituted in two sixth-grade classes highlights teacher experiences and reactions of students obtained from an end of the year survey. Motivation and attitudes, word processing techniques, suggestions for expanded activities, and recent happenings are covered. (EJS)

Project Homeroom is an innovative attempt by several Chicago-area schools, International Business Machines, and Ameritech to introduce state-of-the-art computing and telecommunications resources into the educational environment. This report details the second and final year's efforts in three high schools. An evaluation team from the Technological…