The National College Access Network (NCAN) and Exponent Partners have teamed up on a two-part report series aimed at helping organizations to become more data-driven. NCAN members have increasingly incorporated research, data, and evaluation into their critical work of serving low-income, first-generation students on their way to postsecondary…

A detailed systems diagram elaborates the process of dealing with a single conflict episode between two parties or persons. Hypotheses are fully stated to lead the reader through the flow diagram. A concrete example illustrates its use. Detail is provided in an accounting scheme of virtually all possible variables to consider in analyzing a…

The Crawford County (Pennsylvania) Excellence Council helped a school superintendent revamp the district's dysfunctional work order system by providing TQM (total quality management) training to five teams of workers. The result was total quality transformation of a work process that transcended mere problem solving. (MLH)

The purpose of this research effort was to develop and evaluate a prototype system-independent Programming Design Guide (PDG) for one of the 13 offline job aids previously developed for use with the Instructional Systems Development (ISD) model. This PDG is intended to provide all of the guidance necessary for a user to implement the job aid on…

Discusses quality management principles as taught by W. Edwards Deming and describes their applications to educational technology services. Traditional organizational charts are explained; and benefits of using flow charts in Deming's systems are described, including better communications between departments, building teamwork, and opportunities…

This article discusses tools developed to aid the systems analysis process (program evaluation and review technique, Gantt charts, organizational charts, decision tables, flowcharts, hierarchy plus input-process-output). Similarities and differences among techniques, library applications of analysis, structured systems analysis, and the data flow…

A study was undertaken to describe and document the dental school dental delivery system using an integrated systems approach. In late 1976 and early 1977, a team of systems analysts and dental consultants visited three dental schools to observe the delivery of dental services and patient flow and to interview administrative staff and faculty.…

This paper describes a model for the systematic design, development, and validation of alternative instructional modules, by incorporating the basic concepts underlying Aptitude Treatment Interaction (ATI) analyses. The proposed working model is based on the premise that the ATI concept is best applied, not in isolation, but as an integral part of…

Focuses on learner verification and revision (LVR), a systems approach to the evaluation of instructional materials in which materials are tested with students. Using this method to adapt internationally available materials to local needs is discussed. A flow chart of the LVR adaptation process and 31 references are included. (JJD)

Defines collaborating systems, i.e., hardware, software, communications, and people working together; examines the need for machine-supported collaboration; and addresses the major obstacles impeding the progress of collaboration, including economic, political, human, and technical factors. A framework for the implementation of machine-supported…

Describes how a system approach, often used in instructional systems design, was applied to the solution of a societal problem, i.e., how to enable small communities with limited resources to carry out successful substance abuse prevention programs involving training and education. Needs assessment is discussed and curriculum design is described.…

A program based on instructional systems technology was developed at Canadore College as a means of devising the optimal learning experience for each individual student. The systems approach is used to solve educational problems through a process of analysis, synthesis, modeling, and simulation, based on the LOGOS (Language for Optimizing…

The Southwest Regional Laboratory Instructional Management System (IMS) utilizes a configuration of electronic data processing (EDP) equipment to transform instructional program performance data into instructional program management information. To perform this transformation, SWRL has selected a configuration consisting of on-site optical…

The model was designed to provide a guide for systematic planning, implementation, and evaluation of adult career education in correctional settings, utilizing a systems approach. It consists of seven chapters and a flowchart presenting seven major functions which must be carried out: (1) establishing a conceptual framework, (2) setting up an…

Describes a four-phased process used by the U.S. Navy for the systematic design and development of interactive videodisc (IVD) courseware (ICW) used for training. Highlights include analyzing job/task data; system design and development, including training objectives, simulations, procedural path analysis, and feedback strategies; and evaluation…