Describes a three-phased needs assessment approach used to identify lending skills and knowledge for loan officers at Wells Fargo Bank. Beginning at the corporate level and ending with job-relevant assessment of individual employee skills, the program used diagnostic tests with a computer-based system for scoring and reporting results…

Compares 1981 and 1982 national data on numbers of microcomputers in schools and school districts, including by district poverty level. Describes computer uses in instruction, management, and computer literacy in 13 districts in eight states--New York, Maryland, Texas, Illinois, Minnesota, Colorado, Arizona, and California. (RW)