Providing quality technical support in K-12 environments can be challenging. Unlike the business world, there is generally a less-than-ideal ratio of technical staff to computers, numerous software titles from dozens of vendors, and of course--a much smaller budget. The Victor Central School District in Victor, New York, has employed a number of…

This document provides general information on computer viruses, how to help protect a computer network from them, measures to take if a computer becomes infected. Highlights include the origins of computer viruses; virus contraction; a description of some common virus types (File Virus, Boot Sector/Partition Table Viruses, Trojan Horses, and…