Jo-Anne Kerr relies on teacher-research practices to discover insights for making her classes more beneficial to "resistant learners." She shares her experience of observing two previously struggling male vocational-technical students, conducting informal and formal interviews with them throughout the year, and collecting data from their…

The Division of Student Affairs at the University of Michigan in Ann Arbor engaged in an iterative strategic process to create and implement a set of long-range goals. This strategic journey continues to evolve, uniting a guiding framework of strategic planning steps, a reflective process with an assessment component within each step, and a group…

Chairing the annual Mountain Plains Adult Education Association Conference for 250 adult educators in Coeur d'Alene this past spring provided an opportunity for the author to offer a hands-on, conference planning experience to graduate students. Wanting to try something outside the typical classroom experience, the author organized a special…

This article lays out a model of action learning for catalyzing strategic innovation in mature organizations that are faced with a new competitive playing field. Central to this model is the development of a set of sophisticated cognitive capabilities--sensemaking, strategic thinking, critical thinking, divergent thinking, conceptual capacity and…