The University of Iowa (UI) is the state of Iowa's flagship institution; a public research one, division one university in the Big Ten Conference (B1G) with twelve colleges. One hidden gem in the accomplishments of the Office of the Registrar is UI's FERPA Team (UI-FT); a point of pride unknown to many but greatly appreciated by those who know the…

In 2016, Access Services staff attended a professional development course on process improvement offered at Kennesaw State University. Process improvement initiatives have been credited with devising more effective, streamlined practices by identifying and eliminating non-value-added work. The Head of Access Services adapted content from the…

Many employees claim they learn best while doing, so they prefer to dive right in and learn as they go when they get a new job or take on new responsibilities. But the most successful and quickest learning on the job takes place when there is a formal on-the-job training (OJT) program--a fact many organizations and managers fail to take into…

The intent of this article is to examine how the best type of internship, i.e., the full-time, job-embedded model can be enhanced using coaching. Before illustrating an exemplary internship program with coaching, this paper describes what an exemplary full-time, job-embedded internship experiences looks like and expounds on the importance of…

Includes three brief essays that offer practical pointers for managers who handle training for their organizations. Highlights include a training function checklist for executives; questions executives should ask about training; and the cost of unstructured, informal on-the-job training. (LRW)

Describes an in-house oral communication program that was developed for corporate professionals and which teaches them several strategies for developing informative and persuasive speeches for sophisticated audiences and for general-interest groups. (FL)

Bridging the gap between the classroom and on-the-job application has been a growing concern to the sales training profession and of sales managers. "Curbstone Coaching," an on-the-job program in which sales managers train their sales representatives in selling skills is a possible solution. (JOW)

The time to plan training is in the research and development stage of a new product. Seven major steps are online training, process validation, skills certification, development of manufacturing training instructions, skills verification, transfer training, and offline training and certification. (SK)

Describes the formal educational requirements and qualifications for employment on the cataloging staff of the Library of Congress for both professional and paraprofessional employees and the on-the-job training provided for both levels of staff. (Author/CLB)

Describes an on-the-job training program that contains seven major steps: obtain executive support, identify departments relevant to the target job, develop performance competency lists and measures, determine a training schedule for each trainee, assign a mentor to each trainee, develop a training manual, and develop a trainee and supervisor…

Briefly outlines the types of job training provided by the Travelers Companies, the five major challenges facing this financial services enterprise as it pursues its varied training missions, how it defines high technology, and some features of its high technology training approach. (MBR)

The University of Southern California Norris Medical Library uses audiovisual methods for shelver training and detailed work assignment sheets in conjunction with shelver supervision. The slide/script training series serves both as a time-saving device for the shelver supervisor and as an effective and interesting instructional device. The work…

Describes the decentralization of original cataloging responsibilities that resulted from the development of an online catalog in an academic library, and a training program for the public service librarians responsible for cataloging. The importance of having cataloging conform with national standards is emphasized. (CLB)

A systematic training model for an industrial engineering division in a Saudi Arabian company is described. Outlines for the program's basic elements--instructional media, coaching, and behavior and attitude enhancement--are presented. Performance measurement criteria and recommendations for implementation are discussed. (SK)

Discusses Arthur Andersen and Company's reasons for using high technology in job training, including its ability to improve productivity, provide training on demand, reduce training costs, and keep educational quality consistent. A Life Cycle Model which is used to integrate high technology into this accounting company's educational programs is…