Customer needs for high-quality goods and the risk of product-liability litigation against businesses have made companies look for a way to sustain quality assurance in their products and services. Lean manufacturing is the latest and most successful system being used by companies to turn their business around. Visual inspection plays an important…

This edited volume provides an overview of the latest advancements in adaptive training technology. Intelligent tutoring has been deployed for well-defined and relatively static educational domains such as algebra and geometry. However, this adaptive approach to computer-based training has yet to come into wider usage for domains that are less…

Describes several corporations' in-house produced interactive multimedia training methods that use video and CD-ROMs to simulate work activities. Reviews each training method's design, computer equipment, costs, benefits, and lessons learned. Lists 10 checkpoints for charting a successful interactive course and a sidebar presents a cost benefit…