How leadership is taught and applied must take into account the complexities of socio-ecological systems, the opportunities found in diverse viewpoints, the ability to parse conflict and power differences, and the ability to resource expert knowledge for more sustainable futures. We discuss and chart resources linked to leadership concepts…

This paper presents a systems approach based on the work of W. Edwards Deming to system wide, high impact staff development. Deming has pointed out the significance of structure in systems. By restructuring the process of staff development we can bring about cost effective improvement of the whole system. We can improve student achievement while…

This article includes a description of a family-systems model for implementing early childhood and family support assessment and intervention practices. The model includes both conceptual and operational principles that link theory, research, and practice. Lessons learned from more than 20 years of research and practice have been used to revise…

As the importance of information literacy has gained increased recognition, so too have academic library professionals intensified their efforts to champion, activate, and advance these capabilities in others. To date, however, little attention has focused on advancing these essential competencies amongst practitioner advocates. This paper helps…

Describes a systematic approach for the design of training that supports large software implementation projects. Addresses the diverse combination of users, with different needs and time requirements, and outlines how a systematic design approach can be applied to the design and delivery of complex training solutions related to performance…

Describes a model for dynamic electronic performance support systems based on NNAble, a system developed by the training group at Apple Computer. Principles for designing dynamic performance support are discussed, including a systems approach, performer-centered design, awareness of situated cognition, organizational memory, and technology use.…

Outlines the recent criticisms of traditional ISD (Instructional Systems Design) and discusses the implications that impact the life cycle costs of T&D (Training and Development) projects and their ROI (Return On Investment) potential. Describes a modified approach to ISD which mimics the modular approach of systems engineering design.…

Examines the differences between traditional training and performance improvement. Highlights include the role change for human resources professionals from managing employee training to shaping strategic plans for the organization; incorporating a systems approach; engaging a task force; and enlisting top management support. (LRW)

Describes ways that components of Information Engineering (IE) methodology can be used by training system developers to extend Instructional Systems Development (ISD) methodology. Aspects of IE that are useful in ISD are described, including requirements determination, group facilitation, integrated automated tool support, and prototyping.…

Discusses transfer of training and explains the Transfer Design Model, which provides a comprehensive process for designing transfer techniques into training materials and organizational systems. Topics include initial performance measure, systemic design factors, instructional design factors, training, maintenance system, and transfer performance…

This chapter considers the history of instructional development (ID) in the military, with particular emphasis on the U.S. Navy. The ID process used at the Navy's Instructional Program Development Centers is presented, including the process for simulator development. An in-depth analysis of the problems encountered with educational technology…

Reviews changes in the original Dick and Carey model of instructional design and considers its future usefulness. Topics include alternative instructional design textbooks, the influence of constructivist theory on the 1996 version of the model with its systems approach, and the influence of constructivist and objectivist models. (Author/LRW)

Offers a definition of electronic performance support systems (EPSS) which is evolving to a systems approach. Highlights include strategic issues, including improved quality, retention of corporate knowledge, and responsiveness to business change; and cost factors, including increased productivity, reduced training costs, and development costs.…

Discusses the systematic approach to training, how this approach increases training impact, and how it evolved and identifies the four components of this approach, describing three components in detail--pretraining briefing sessions, review of individual training objectives, and group followup. (MBR)

Discussion of electronic performance support systems (EPSS) focuses on performance support engineering and its role in designing performance support systems. Highlights include the organizational performance/learning cycle model; a systems approach to EPSS; computer-based training and other EPSS methodologies; and future possibilities. (LRW)