Staff of the National Weather Service Offices should be able to understand interpersonal communication and public relations in order to better serve their mission to "protect lives and property" as well as work with their internal and external partners (NWS Internet Services Team). Two technologies have been developed to assist the integration of…

Human factors (HF) is a discipline often drawn upon when there is a need to train people to perform complex, high-stakes tasks and effectively assess their performance. Complex tasks often present unique challenges for training and assessment. HF has developed specialized techniques that have been effective in overcoming several of these…

Expertise in domains ranging from sports to surgery involves a process of recognition-primed decision-making (RPD) in which experts make rapid, intuitive decisions based on recognizing critical features of dynamic performance situations. While the development of expert RPD is assumed to require years of domain experience, the transition from…

The process of developing innovative mobile approaches to informal and formal learning is challenging, not least in needing to satisfy stakeholders with diverse interests in the technology, the pedagogy and the overall system. Some approaches to evaluation may focus on examining the nature and quality of learning that occurs, while other methods…

Discusses the importance of situational factors in training program development, particularly in programs intended for professionals in the fields of mental health and social welfare. Proposes a methodological manner for selecting situations relevant to future tasks that revolve around the role the professional is expected to fulfill. (Author/LRW)

Describes two exploratory studies of undergraduate and postgraduate students concerning the difficulties of learning to perform HTA (hierarchical task analysis) and how those difficulties might be overcome through proper training. Errors occurred with respect to all HTA criteria, suggesting that carrying out HTR itself is a complex cognitive task.…

Describes electronic performance support systems (EPSSs) that can enhance performance and reduce training times and costs. Provides examples of EPSSs; explains why instructional designers and trainers should be interested in EPSSs; and discusses design considerations, including part task/whole task support, embedded versus linked, and user…

In this article, the authors describe how they use a strategic planning tool known as SWOT as a framework for case analysis, using it to analyze the strengths, weaknesses, opportunities, and threats of a public works project intended to enhance regional economic development in Tempe, Arizona. Students consider the project in light of a variety of…

A method for defining alternative training approaches is discussed, including the application of new technology and the use/modification of existing training devices. The problem of evaluating the utility of videodisc-based training systems for high-tech military tactical systems is addressed. (Author)

Preskill workshops and work activity classes and centers have been developed to teach the severely or profoundly retarded client how to assemble or complete a number of tasks and how to exhibit appropriate behaviors that result in a high degree of attention to task and acceptable levels of task production. (SB)

Hierarchical task analysis (HTA), which requires description of a task in terms of a hierarchy of operations and plans, is reviewed and examined as a basis for making training decisions. Benefits of HTA in terms of economy of analysis and as a means of accounting for complex performance are outlined. (Author/MBR)

Presents a job aid for determining test-item format called TIFAID (Test Item Format Job Aid), based on adequately constructed instructional objectives. The four sections of the job aid are described: (1) a task classification system; (2) task-related questions; (3) a flowchart; and (4) a tips and techniques guide. (Contains four references.) (LRW)

Explains how to develop job profiles that describe the output expected from employees and the competencies required to meet the output so that managers understand and appreciate what their employees actually do. Discusses needs assessments and how clear descriptions of competencies, skills, knowledge, and values are useful in developing training.…

Identifies a four-step process for giving task instructions for small groups: (1) give the rationale, (2) explain the task, (3) define the context, and (4) explain what is to be reported. (CT)

Describes the components of a program designed to strengthen ethical behavior relative to corporate policy. The topics covered include the identification of ethical standards and the skills related to those standards, the use of job aids, performance testing using case studies to simulate the application environment, and trainer tools. (CLB)