This paper introduces a Patron Counting and Analysis (PCA) system that leverages Wi-Fi-connection data to monitor space utilization and analyze visitor patterns in academic libraries. The PCA system offers real-time crowding information to the public and a comprehensive visitor analysis dashboard for library administrators. The system's…

No matter how many car washes or bake sales schools host to raise money, adding funds to their coffers is a recurring problem. This perpetual financial difficulty makes expansive technology purchases or changes seem like a pipe dream for school CIOs and has education technologists searching for ways to stretch money. In 2005, state K-12 school…

Web-based applications offer teachers, students, and school districts a convenient way to accomplish a wide range of tasks, from accounting to word processing, for free. Cloud computing has the potential to offer staff and students better services at a lower cost than the technology deployment models they're using now. Saving money and improving…

As educational and research needs have changed, libraries have changed as well. They must meet ever-increasing demand for access to online media, subscriptions to archives, video, audio, and other content. The way a user/patron accesses this information has also changed. Gone are the days of a few hardwired desktops or computer carts. While…

This article explains how the document management team (circulation and interlibrary loan) at the University of Maryland University College implemented Microsoft's SharePoint product to create a central hub for online collaboration, communication, and storage. Enhancing the team's efficiency, organization, and cooperation was the primary goal.…

Some of the most significant changes in information technology are those that have given the individual user greater power to choose. The first of these changes was the development of the personal computer. The PC liberated the individual user from the limitations of the mainframe and minicomputers and from the rules and regulations of centralized…

The concept of today's cloud computing may date back to 1961, when John McCarthy, retired Stanford professor and Turing Award winner, delivered a speech at MIT's Centennial. In that speech, he predicted that in the future, computing would become a "public utility." Yet for colleges and universities, the recent growth of pervasive, very high speed…

This article describes how centralized presentation control systems enable IT support staff to monitor equipment and assist end users more efficiently. At Temple University, 70 percent of the classrooms are equipped with an AMX touch panel, linked via a Netlink controller to an in-classroom computer, projector, DVD/VCR player, and speakers. The…

Twitter (www.twitter.com) has become kind of a popular culture punch line. It's often used as a shorthand to represent how self-obsessed and self-involved the American culture has become, and while Twitter does lend itself to a kind of needless sharing, it also has some potentially useful features. Twitter is a microblogging service that allows…

Identifies key network indicators that enable the provider of telecommunications service to track and monitor daily network performance and its impact on network users. Network response time, including host- and device-based conditions, circuit and hardware conditions, and CRC (cyclic redundancy check)/link errors; indicator measurements and…

Discusses how the library vendor's role is expanding to encompass a more active coaching component in a digitized environment. Topics include centrality of the reader; professional expectations for librarians; and coaching in the areas of bibliography information, licensing, networking, product/service awareness, and industry/market advice. (LRW)

Explores major issues in creating and maintaining Internet services for AskERIC, an educational digital library started by the Educational Resources Information Center (ERIC) system. Highlights include the importance of user input to shape the service, human intermediaries, AskERIC as a virtual library, future directions, and a copy of the AskERIC…

Explains bandwidth in non-technical terms and why its conservation is important. Network performance is discussed, Australian networks are reviewed, and actions that can be taken by personal computer end users on the Internet and World Wide Web in the interest of conserving bandwidth are listed. (Author/LRW)

Discusses the World Wide Web (W3) and its relevance to a philosophy of science. Topics include PORIDGE, an electronically mediated encyclopedia of postmodern knowledge; hypertext mark-up language; W3 as a medium for information ecologies; the relationship between W3 and the user; social manufacture of knowledge; and W3 as a model. (29 references)…

Describes spyware, discusses how it gets on a computer. Explains how spyware can be useful for parents, employers, and libraries. Discusses how spyware is more often used for others' gain or for surveillance without notification, how it can go undetected, and how libraries can help keep computers and patrons protected from remote installation of…