Although the Children's Online Privacy Protection Act (COPPA) was enacted 20 years ago, the recently updated General Data Protection Regulation (GDPR) has renewed public interest in privacy policies. Under both COPPA and GDPR, companies must abide by strict regulations protecting children's personal data. Lengthy and oftentimes ambiguous policies…

Resolving user access issues is inherent in managing electronic resources in libraries. The University of Maryland University College (UMUC) Library, situated within a predominantly distance learning-centered institution, has developed a series of web-based technical help pages to facilitate resolution of typical issues reported by its…

The sourcing of IT systems and services takes many shapes in higher education. Campus central IT organizations are increasingly responsible for the administration of enterprise systems and for the consolidation of operations into a single data center. Specialized academic and administrative systems may be run by local IT departments. In addition,…

No matter how many car washes or bake sales schools host to raise money, adding funds to their coffers is a recurring problem. This perpetual financial difficulty makes expansive technology purchases or changes seem like a pipe dream for school CIOs and has education technologists searching for ways to stretch money. In 2005, state K-12 school…

When it comes to IT, there has always been an important link between data center control and client flexibility. As computing power increases, so do the potentially crippling threats to security, productivity and financial stability. This article talks about Dell's On-Demand Desktop Streaming solution which is designed to centralize complete…

Increasingly, IT organizations will move from providing IT services locally to becoming an integrator of IT services--some provided locally and others provided outside the institution. As a result, institutions must immediately begin to plan for shared services and must understand the essential role that identity management and trust services play…

As news outlets create headlines such as "A Cloud & A Prayer," "The Cloud Is the Computer," and "Leveraging Clouds to Make You More Efficient," many readers have been left with cloud confusion. Many definitions exist for cloud computing, and a uniform definition is hard to find. In its most basic form, cloud…

Describes spyware, discusses how it gets on a computer. Explains how spyware can be useful for parents, employers, and libraries. Discusses how spyware is more often used for others' gain or for surveillance without notification, how it can go undetected, and how libraries can help keep computers and patrons protected from remote installation of…

To cultivate an online market share, companies must design marketing strategies specifically for the Internet. This article examines the nature of business on the Internet, highlighting demographics, user control, accessibility, communication, authenticity, competition, and security and proposes a marketing strategy, including targeting and…

University CIOs and their municipal counterparts will need to ensure that broadband systems provide plenty of bandwidth for hundreds of different devices used by thousands--and perhaps even millions--of users. Some university WiFi networks are already clogged with too many users. Moreover, universities must somehow provide wireless network access…

Because of the graphical interface and "openness" of the operating system, Macintosh computers are susceptible to undesirable changes by the user. This presentation discusses the advantages and disadvantages of software packages that offer protection for the Macintosh system. The two basic forms of software security packages include a…

Presents issues and questions involved in online privacy from the information professional's perspective. Topics include consumer concerns; query confidentiality; securing computers from intrusion; electronic mail; search engines; patents and intellectual property searches; government's role; Internet service providers; database mining; user…

Presents security procedures for protecting a library's computer system from potential threats by patrons or personnel, and describes how security can be breached. A sidebar identifies four areas of concern in security management: the hardware, the operating system, the network, and the user interface. A selected bibliography of sources on…

This paper focuses on practical and cost-effective NetWare-specific approaches to information systems and computer security. A series of real world experiences is presented that illustrate fundamental information systems and security concepts. A NetWare network is a client-server network which uses a file server to share files while client…

With the 1996 defeat of the Communications Decency Act, under which providing offensive material on computer systems accessible to children would have become a felony, no legal guidelines exist for library use of the Internet. Libraries can avoid becoming the center of an Internet controversy by encouraging parental involvement; by protecting…