The concept of today's cloud computing may date back to 1961, when John McCarthy, retired Stanford professor and Turing Award winner, delivered a speech at MIT's Centennial. In that speech, he predicted that in the future, computing would become a "public utility." Yet for colleges and universities, the recent growth of pervasive, very high speed…

Describes the development of the GALAXY Integrated Library System by Gaylord Information Systems. Topics addressed include the library automation business; industry trends, both long-term and short-term; a history of Gaylord's automation ventures; Gaylord's vision of the future; and perspectives from two GALAXY users. (LRW)

Describes the design of an information retrieval system that permits the personalization of a search by developing a user profile in order to reduce noise and increase the number of relevant items retrieved. The preorientation system is explained and an example using full-text natural language processing tools is presented. (Author/LRW)

This case study, of an application to facilitate dispatch work in a large organization, describes a history of collaboration and conflict between information systems professionals and end users as system designers. A Social Construction of Technology approach is used to examine the mixture of cooperation and conflict between the departments.…

Presents a session abstract that included speakers discussing current studies in successive searching during the information seeking process. Highlights include mediated successive searching; end-user successive searching; designing information retrieval systems to support successive searching; and search histories for user support in legal…

Discusses the architecture of a global hypermedia information and communication system designed to operate through the Internet that is being developed at the Graz University of Technology (Austria). Topics addressed include clients and servers; distributed hypertext; link server protocol; document cache servers; and applications of the global…

Discussion of user-design as a theoretical process for creating training, software, and computer systems focuses on a case study that describes user-design methodology in home health care through the context of diffusing a new laptop patient-record-keeping system with home nurses. Research needs and implications for the design process are…

Describes the architecture of an anthropocentric Biomedical Information Management System prototype that is based on a network of computational components, or agents, that expert biomedical users can define, use, and refine to serve their own communication and documentation habits and needs. The innovation of the proposal, the Participatory Design…

Examines automated self-service checkout and return systems in libraries in the United Kingdom based on the literature and on research conducted by Loughborough University. Describes the main systems available and discusses objectives, costs, security, location of equipment, functionality and system design, and effects on users and staff.…

Two articles describe computerized reference systems created for college libraries in New York (Cornell and SUNY Binghamton) and at the University of Virginia, respectively. (TE)

Discusses the need for online help for end-users based on experiences with an online public access catalog (OPAC) at the University of Cape Town libraries. The concept of end users is examined, the role of search intermediaries in information systems is explained, and online help and systems design is discussed. (LRW)

Describes a study where 66 subjects were asked to perform some predefined book purchasing task in a series of Web sites with varying interface quality. A strong relationship between interface quality and trust was found and some components of user interface quality were more important than others. Discusses implications for Web site design.…

Because of the graphical interface and "openness" of the operating system, Macintosh computers are susceptible to undesirable changes by the user. This presentation discusses the advantages and disadvantages of software packages that offer protection for the Macintosh system. The two basic forms of software security packages include a…

Since the early 1980s the evolution of computer mediated communications (CMC) systems designed to support collaborative work has been characterized by two trends. One is the proliferation of new systems to take advantage of technological changes; the second is the incorporation of functionality into highly specialized or tailored application…

Explores the similarities, differences, and emerging trends among the fields of human performance technology, electronic performance support systems, technical communications, and instructional design to gain insights into how their evolution affects performance support. The tension between designed messages and tools, which allows users more…