Library scholars and practitioners have frequently reflected on the various factors that in combination make up a hospitable library, but there has been little theoretical synthesis of the notion of the library as a place of hospitality. The hospitality industry provides a rich vein of theoretical material from which to draw definitions of…

Each year, "Library Journal" recognizes 50 or so emerging leaders in the profession as Movers & Shakers. These library professionals are passionate about the work they do and are moving the profession forward, often in creative and innovative ways. Some of these individuals enjoyed and were encouraged by amazing institutional support and…

Describes informal leadership opportunities for library staff. Identifies three key characteristics: vision, courage, and the ability to make things happen through others. Discusses requirements for successfully leading from below; hostile, neutral, and supportive environments; and benefits. (AEF)

Discusses online resources on ergonomics for librarians seeking to improve working environments or planning for staff and public work areas. A sidebar lists electronic addresses for 10 online sites for information including: World Wide Web sites, the Library of Congress gopher, archives on avoiding typing injuries, and electronic mailing lists.…

Addresses the new roles and responsibilities for public library support staff in the constantly changing environment of the digital age. Flexibility, initiative, ability to adapt to a changing environment, along with the technical knowledge and expertise are all important attributes of successful candidates for positions. (AEF)

Discusses the state of outsourcing in American libraries. Highlights include objectives (to reduce cost, increase the quality of service, and achieve a better price/performance objective); operations that can be outsourced; pros and cons; changes in the way library personnel view their work; outsourcing in special, public, academic, and federal…

Current library automation practices and new technologies have forced library managers to seek some means of reducing carpal tunnel syndrome, and a case study of Texas A&M's library provides insights. Highlights include identifying and assessing the injuries, adjusting work surfaces, testing and selecting new keyboards, and developing…

Reviews change strategies implemented by Harvard College Library (Massachusetts) in response to environmental changes and increased technological developments. The library increased productivity and innovation, and improved the work environment through staff and organizational development. (JMV)

Library leaders promote reconsideration of organisational purposes, processes, and relationships at California Polytechnic State University in San Luis Obispo, California, USA. Systems thinking, fortified by information literacy, informs workplace changes that provide learning experiences transferable to better alignment of library outcomes with…

Examines problems of librarians responsible for both collection development and reference services, including time demands, unclear supervisory lines, and misunderstanding of collection development. The discussion includes suggestions for improving this situation, e.g., formal reporting lines for both areas, increased communication among…