Many e-learning service systems fail. This is particularly true for those sponsored by joint industry/university consortia where substantial economic investments are required up-front. This article provides an industry/university consortia reference model validated through experiences with the 8-year-old Teradata University Network. The reference…

For the past couple of decades, customer relationship management has been quietly establishing itself as the way everybody does business. Migrating to the education community only in the past five years or so, it has acquired a more genteel transcription of its acronym: constituent relationship management. However one decodes the letters, CRM is…

School districts need adequate financial resources to purchase hardware and software, wire their buildings to network computers and other information and communication devices, and connect to the Internet to provide students, teachers, and other school personnel with adequate access to technology. Computers and other peripherals, particularly,…

Total technology immersion doesn't happen overnight, but with vision and determination, transformation can take hold and start to grow. Floydada Independent School District (FISD), winner of the 2010 Sylvia Charp Award for District Innovation in Technology, is a great example of what a district can achieve when starting with a modest tech…

Being literate in the 21st century means being able to function in and leverage the potential of collaborative, transparent online groups and networks. Before educators can help their students make the most of this powerful potential, they need to understand that the willingness to share one's work--and to some extent one's personal life--fosters…

Most UK universities can trace their current management information systems back to significant investments made in the 1990s, largely fuelled by concerns about the millenium bug and a change from character interfaces to graphical user interfaces following the introduction of the personal computer. It was during this period that institutions also…

A "carbon footprint" is the "total set of greenhouse gas emissions caused directly and indirectly by an (individual, event, organization, and product) expressed as CO2" emissions. Since CO2 emissions are indicative of energy use, the higher the associated CO2 emissions, typically the greater the associated costs. A typical desktop PC system…

Distributed wireless sensor networks (WSNs) are being proposed for various applications including defense, security, and smart stages. The introduction of hardware wireless sensors in a signal processing education setting can serve as a paradigm for data acquisition, collaborative signal processing, or simply as a platform for obtaining,…

Since 2001, there has been a dramatic decline in Information Technology and Computer Science student enrolments worldwide. As a consequence, many institutions have evaluated their offerings and revamped their programs to include units designed to capture students' interests and increase subsequent enrolment. Likewise, at Victoria University the…

This article explains how the document management team (circulation and interlibrary loan) at the University of Maryland University College implemented Microsoft's SharePoint product to create a central hub for online collaboration, communication, and storage. Enhancing the team's efficiency, organization, and cooperation was the primary goal.…

The eleventh annual EDUCAUSE Current Issues Survey shows some very familiar themes among the top-ten IT issues of strategic importance to technology leaders in higher education. Indeed, all ten of the issues from the 2009 survey are back, albeit in a slightly different order. In addition, Strategic Planning returns as an issue of renewed…

The openness of the Internet has greatly facilitated scholarly communication and led to creative developments in many fields. The Internet has been called the most democratic of media. In many countries, one does not need permission to post a new Web page. Public domain information flows freely and is widely accessible on an impartial basis to…

Uninterrupted, high-bandwidth network connectivity is crucial for higher education. Colleges and universities increasingly adopt gigabit wireless solutions because of their fiber-equivalent performance, quick implementation, and significant return on investment. For just those reasons, Rush University Medical Center switched from free space optics…

Nationwide, IT breaches rose noticeably across all industries from 2003 to 2006. According to national statistics, hackers account for half of all exposures. Physical loss, theft, and fraud represent the second biggest risk. Security is an issue for all of higher education. Of all higher-education records that were exposed between 2000 and 2008, 4…

Alberta's education system is a leader in the use of technology in teaching and learning. New information technologies create options for how teachers teach, how students learn, and how classrooms look and operate. This document chronicles the history of computer technology in Alberta from 1975-2009. The information is arranged in a tabulated…