Describes a project at Stanford University Library that was initiated to enhance user access to government documents collections by developing a prototype natural language computer-based aid. The development of an expert system, Government Documents Reference Aid (GDRA), is explained, and the application of expert systems in libraries is…

Reports on part of a project aimed at creating tools for training teachers in the diagnostic and adaptation process of Alternative Augmentative Communication (AAC) systems for disabled children. Based on evaluation results the long-term objective is to add tutorial and coaching features to the system to be used in special-education training…

Systems Analysis and Design is a core component of an education in information systems. To appeal to a wider range of constituents and facilitate the learning process, the content of a traditional Systems Analysis and Design course has been supplemented with an alternative modeling approach. This paper presents an instructional design that…

Personalization technology has become an important topic in e-commerce, fostered by the emergence of the relationship-marketing paradigm. But teaching e-commerce personalization technology is a challenging task, since it requires a balance between marketing and management and technical implementation issues that must be calibrated according to the…

Budgetary constraints are almost a constant challenge confronted by academia. In the case of small colleges and universities, these constraints become even more pronounced when these institutions enhance their programs to meet the needs of their constituents. While in some cases program enhancement might simply be accomplished by hiring new…

This paper addresses some of the challenges and dilemmas faced by two instructional designers as they incorporated visual imagery and audio components into the design of two distinct interactive multimedia products. Each instructional product was designed as a professional development seminar or series of instructional seminars for two distinctly…

Provides an overview of the IRIS (Intelligent Reference Information System) project at the University of Houston (Texas) libraries; describes CD-ROM database performance tests, user reactions to the CD-ROM network, and a survey of users of an expert system to recommend reference sources; and reports on current activities and future plans.…

Presents the Virtual Reference Desk project, its activities, and a proposed information system architecture to build a human intermediated network of expertise and experience. The project seeks to study, support, and improve current K-12 digital reference services, as well as to build a foundation for a national cooperative digital reference…

Administrative systems renewal is not something the faculty will ever get excited about, but the authors believe there is much that can be done to render the academic community more receptive and even supportive. In this article, the authors use the implementation of their student information system (SIS) at the University of Saskatchewan (and a…

The race is on to survive the competitive educational market which nearly everyone can now access with the click of a mouse. Many institutions are turning to DETs to tap into this market. The difficulty is evaluating the effectiveness of these tools and the education that is provided by them. Implementing a new DET is neither a simple matter nor a…

The Reflective Tutorial Dialogue System (ReTuDiS) is a system for learner modelling historical text comprehension through reflective dialogue. The system infers learners' cognitive profiles and constructs their learner models. Based on the learner model the system plans the appropriate--personalized for learners--reflective tutorial dialogue in…

In this paper we describe the ways that SCoT, a Spoken Conversational Tutor, uses flexible and adaptive planning as well as multimodal task modeling to support the contextualization of learning in reflective dialogues. Past research on human tutoring has shown reflective discussions (discussions occurring after problem-solving) to be effective in…

The role of conceptual modeling in Educational Adaptive Hypermedia Applications (EAHA) is especially important. A conceptual model of an educational application depicts the instructional solution that is implemented, containing information about concepts that must be ac-quired by learners, tasks in which learners must be involved and resources…

This paper describes Stanford Online, a distance learning program at Stanford University (California) that utilizes the concept of asynchronous learning and the growth of the Internet to make Stanford courses, seminars, and lectures available anywhere, any time, and on demand in order to address the continuing education needs of busy…

This paper describes a system called ANDES, designed for the management and delivery of distance education courses. ANDES enables students to study at home at their own pace, as well as interact with instructors and other students in virtual classrooms. It uses World Wide Web technology for transmission and delivery, with extensions relevant to…