Describes the social construction of technology (SCOT) framework which encourages a focus on the multiple perspectives inherent in the development and evaluation of digital libraries. Relevant social groups, interpretive flexibility, and closure are used to examine an evaluation case study of the "Making of America" (MOA) digital library…

Discusses possibilities for growth and vitality for small libraries based on numerous examples of success stories. Topics include individual initiative; cooperative efforts; community involvement; and elements of success, including assessment, planning, and knowledge of the profession and willingness to learn. (LRW)

Describes international standards and recent Australian work on performance indicators in the technical services area. Current projects in Victorian academic libraries highlight some of the problems involved. (Author)

Digitization benefits the users of special collections through increase in traditional use of materials, development of new avenues of research, and the appearance of new types of research using rare books and manuscripts. It challenges the relative value given to paper originals of rare materials as digital holdings increase. Special collections…

Examines how librarians are customizing their services and collections for handheld computing. Discusses the widest adoption of PDAs (personal digital assistants) in libraries that serve health and medical communities; PDA-friendly information pages; the reference focus; journals and databases; lending materials; publicity; use of PDAs by library…

Describes how the New Main San Francisco Public Library was created in spite of budget cuts and threats of shutting down library branches. Discusses community support, the political approach to fund raising, collection development and increased patronage, and linking branch libraries to the New Main's system. (AEF)

The most surprising response from the "Library Journal" 2002 survey of 150 public libraries is that circulation is up after declines for the past couple of years. Budgets are holding their own, with a slight increase overall of 3%. Aggressive merchandising, promotion, and better circulation systems point to success. (AEF)

Ask Here PA is Pennsylvania's new statewide live chat reference and information service. This article discusses the key strategies utilized by Ask Here PA administrators to recruit participating libraries to contribute staff time to the service, the importance of centralized staff training, the main aspects of staff training, and activating the…

Librarians often cringe when they hear the word copyright, when it is combined with electronic reserves the immediate impulse is to run away as far and as fast as possible. This paper presents the process used by the Armacost Library staff at the University of Redlands to develop and implement a copyright policy for the electronic reserve…

Community colleges can use market surveys to better understand the delivery of library services from the standpoint of the end user. One such survey, LibQUAL+, measures library service in three dimensions: 1. Affect of Service (patron interaction with library staff); 2. Information Control (availability of needed resources and ease of accessing);…

The primary goal for digitization projects sponsored by the Central New York Library Resources Council (CLRC) is enhanced access for the people of the region to digital resources created from collections in Central New York's libraries, archives and museums. The CLRC Digitization Plan provides a framework for the support of digitization activities…

Presents tips from a project that made modest but significant improvements to the young adult areas and services of 11 rural libraries in the Pioneer Library System in upstate New York. Discusses floor plans, layout and location; furniture and fixtures; collections and displays; technology; and staff. Illustrates changes with before-and-after…

The Library Services and Construction Act (LSCA) assists the state of Alabama in the extension and improvement of public library services to areas and populations of the state which are without such services or to which such services are inadequate. Federal LSCA monies are spend on statewide projects at the Alabama Public Library Service. Projects…

The Library Service and Construction Act (LSCA) assists the state of Alabama in the extension and improvement of public library services to areas and populations of the state which are without such service or to which such services are inadequate. Federal LSCA monies are administered by the Alabama Public Library Service and are spent on local and…

Presents a conceptual framework for digital library development and discusses how to move from isolated digital collections to interoperable digital libraries. Topics include a history of digital libraries; user-centered architecture; stages of technological development; standards, including metadata; and best practices. (Author/LRW)