In today's competitive job market, marketing and sales graduates must be equipped with advanced technology skills to thrive, particularly in utilizing Customer Relationship Management (CRM) systems. This research examines the critical need for CRM skills within marketing and sales education and explores how integrating CRM training into curricula…

Critical thinking, creativity, communication, teamwork, emotional intelligence, problem-solving, empathy, resilience, ambition, grit, and innovation (Heckman & Kautz, 2012). These skills, often referred to as 'soft' skills, are considered a requirement for employment and advancement for the 21st-century graduate (Carnevale & Smith, 2013).…

This design case presents my experiences, successes, and challenges, in the design and delivery of a six-week special topics course on culturally inclusive instructional design. The course was delivered synchronously with a diverse group of 15 individuals enrolled in the instructional design and technology degree program. The focus of the course…

Partnerships between schools and out-of-school organizations (museums, zoos, nature centers, etc.) have been shown to improve the educational experiences for both students and teachers. In this article, we report on the experiences we have documented as a nature center through our active involvement in school partnerships. Our partnerships with…