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Enhancing User Satisfaction with University Computing Center Services. IR Applications, Volume 13, July 31, 2007
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Liu, Chung-Tzer; Du, Timon C.; Kuo, Fonchu – Association for Institutional Research (NJ1), 2007
To provide quality education, a university needs to make available a well-equipped computing center. However, such centers are expensive, and their provision is a problem for administrators when budgets are tight. Hence, it is important that money be invested in services that will enhance user satisfaction the most. This study explores the…
Descriptors: Classroom Techniques, User Satisfaction (Information), Educational Quality, Foreign Countries