Twenty-first century organizations are increasingly becoming global information networks where the emphasis on written communication is growing exponentially. Effective writing skills are becoming more essential to workplace success and thus a central focus in business programs across the country. This article addresses writing issues in business…

This article analyzes literature on university-workplace partnerships and professional writing pedagogy to suggest best practices for workplace mentors to mentor new employees and their writing. The article suggests that new employees often experience cultural confusion due to (a) the transfer of education-based writing strategies and (b) the…

This literature review provides an overview of the main lines of discussion and enquiry around social capital and adult learning and literacy. It was written as a background paper for "The Centre for Literacy's 2010 Summer Institute" on workplace literacy and essential skills (LES). The Institute focus was "what…

Provides a conceptual overview of the four studies on management writing included in this issue. Relates research on written management communication to evolving conceptions of workplace literacy. Argues that stronger emphasis should be placed upon innovative methods of creating organizational attention to managers' writing as both process and…

This report was prepared to assist the United States Army in evaluating the usefulness of readability formulas in identifying material that will be comprehended by readers at a given reading skill level. Existing readability methods and research findings were reviewed against three major criterion questions and the findings are discussed. The…

Examines increased print-communication demands in business organizations. Identifies three employee needs: (1) long-term support to move from illiteracy to productive skill levels; (2) basic skills training integrated with regular job training; and (3) short-term targeted training or access to redesigned documents and job performance aids. (KEH)