This paper explores the critical difference a certified Action Learning Coach makes to the outcomes of the Action Learning process, which underscores WIAL's insistence that the coach is indispensable to achieving breakthrough solutions with Action Learning. Real-life coaching examples are used to illustrate three key benefits of having a coach:…

This is an account of practice. It explores the meeting point between action learning and action research, as a way of doing capacity building in organisational development (OD) in the NHS in the UK. The authors were part of a short cooperative inquiry (Heron, J. 1996. "Co-operative Inquiry: Research into the Human Condition." London:…

The article describes the experience of forming a set in a higher education institution and offers some observations and insights gained from the perspectives of the role of the set adviser, cultural differences and the challenges of attempting to align theory, practice and experience.

This account reports on some experiences of facilitating action learning with international business students. Interest in international student learning and the international student experience is significant and increasing with a considerable range of literature on the subject. Some of this literature is concerned with the perceived…

During my first year of practice as a new action learning facilitator undertaking an "ILM Level 5 Certificate in Action Learning Facilitation", an innovative Individual Service Fund pilot was launched by "Certitude", the organisation for which I work. The aim of this pilot was to enable people with learning disabilities and…

This paper reflects on how action learning sets (ALSs) were used to support organisational change initiatives. It sets the scene with contextualising the inclusion of change projects in a masters programme. Action learning is understood to be a dynamic process where a team meets regularly to help individual members address issues through a highly…

A small group of training professionals within the John Lewis Partnership set up an action learning group about 2 years ago. The main aim was to explore the technique for our own learning and development. The timing and lifespan of the group reflected the generally strategic and long-term nature of our projects. One of these was to introduce…