Campus activities programing benefits from good training of student volunteers. Business training theory can be applied to student organizations. Training programs should be designed for four phases of volunteer experience (recruitment, testing, active, and exit) and emphasize leadership development. (MSE)

The use of focus groups to assess existing college student leadership efforts and as a step in developing better programs is examined. Procedures include assembling a planning team, identifying information needs, determining the composition of focus groups, soliciting and training volunteers, and using focus group results to design a program. (MSE)