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Newell, Sara E.; Stutman, Randall K. – Communication Monographs, 1988
Presents a model of social confrontation (communication episodes initiated when one participant signals that the other's behavior violates a rule or expectation for appropriate conduct). Describes issues arising during social confrontation. Concludes that negotiating expectations or relational rules within a problematic situation is the crux of…
Descriptors: Behavior Patterns, Behavior Standards, Communication Problems, Communication Research